Flexport

Sales Development Manager

Flexport$80K — $104K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in sales or business development roles
  • 2+ years managing a sales team
  • Proven track record in scaling teams and exceeding quotas
  • Passion for acquiring new business
  • Experience in A/B testing for customer messaging
  • BA/BS Degree preferred
  • Strong communication and organizational skills
  • Client-focused with a commitment to their success
  • Proactive in challenging the status quo
  • Experience in data-driven decision making
  • Leadership mentality with hands-on approach

Responsibilities

  • Recruit, hire, and train a team of successful sales development representatives
  • Coach and mentor team members in sales skills
  • Utilize data to inform team strategy and tactics
  • Identify and implement initiatives for business development
  • Generate demand by developing lead sources and lists
  • Collaborate with cross-functional teams to drive new business
  • Monitor and refine sales lead processes and metrics
  • Encourage innovation and communication within the team
  • Achieve and maintain pipeline goals and quotas
  • Develop sustainable processes for continuous improvement
  • Foster an inclusive environment for team growth
  • Lead by example, embodying company values

Benefits

  • Comprehensive medical and dental coverage
  • Flexible time off policies
  • Bonus and equity opportunities
  • Career development programs
  • Inclusive work culture focused on growth
  • Opportunity to work in a rapidly expanding company
Full Job Description
Help Flexport win new business!
The opportunity:

Flexport is experiencing massive growth with 2,500+ Flexporters across 20+ global offices and warehouses. And we're just getting started. With revenue growing at breakneck speed, we're looking for a Sales Development Manager in our growing Chicago market to keep our top of funnel full and manage our team of SDRs. This is a high impact and high ownership opportunity for self-starters interested in solving real-world problems and revolutionizing global trade.
You will:
  • Grow Your Team: Recruit, hire, train and ramp a team of high performing sales development representatives;
  • Enablement: Coach, mentor, and guide the team in developing consultative and solution-based sales skills across all product offerings including: campaign strategy, outbound execution, and nurturing interest in opportunities
  • Be Data Driven: Use data to be nimble and inform the strategy of your team
  • Drive Agility: Proactively identify and launch initiatives to drive both new business development growth and operational excellence aligned with short and long term organizational goals;
  • Build Strategy: Generate top of funnel demand by identifying lead sources, constructing lists, and other tasks related to outbound lead generation;
  • Strengthen Feedback Loops: Collaborate with cross-functional teams (like Growth Operations, Marketing, GMs, and SMEs) to drive new business
  • Dive Deep: Monitor and refine sales lead processes, metrics, reporting and tools to maximize efficiencies and success on the SDR team;
  • Empower Your Team: Encourage innovation, communication, especially in finding new customer profiles that Flexport is currently under-serving; and
  • Achievement Oriented: Own execution of pipeline goals by driving a high accountability, high performance culture to achieve monthly, quarterly and annual quota and revenue targets;
  • Play the Long Game: Build sustainable processes and embrace continuous development. Always have the big picture in mind.
  • Career Development: Foster an environment of inclusion and growth. Coach, development and promote the next generation of Flexport sales leaders.
  • Lead by Example: Embody Flexport's culture and core values. Inspire and motivate your team by leading with positivity, perseverance, and passion.
You should have:
  • 5+ years in sales, business development, or revenue-focused roles;
  • 2+ years managing a team, with experience coaching and developing individual contributors;
  • Proven track record of scaling a high performing team and exceeding quota expectations;
  • Passion for new business, this team is the fuel for the Flexport rocketship;
  • A/B testing mentality - willingness to proactively test outbound customer messaging and iterate Flexport's value proposition;
  • BA/BS Degree preferred;
  • Excellent communication, interpersonal, and organizational skills;
  • An obsession with client happiness. You succeed when they succeed;
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
  • Experience using data and analytics to drive decision making, identify areas of improvement and drive sales process development and best practices;
  • A leadership mentality with an excitement to roll up your sleeves and work alongside your team;
  • Ability to inspire and motivate SDRs to high performance;
  • Brownie points for experience with Sales Ops functions including Salesforce Admin, Dashboard Creation, Lead distribution, etc.
  • A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.


The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.

The US base salary range for this position (this does not include bonus, equity and benefits):

$80,000-$104,500 USD

About Flexport

Flexport is a freight forwarding and customs brokerage company headquartered in San Francisco, California. It was founded in 2013 by Ryan Petersen and has since grown to become one of the leading companies in the industry. Flexport provides a wide range of logistics services, including air and ocean freight, customs brokerage, and supply chain management. The company uses technology to streamline the shipping process and provide real-time visibility into shipments. Flexport is committed to providing high-quality service and has received numerous awards and recognitions for its efforts. The company is also actively involved in the communities it serves, supporting a variety of local organizations and initiatives.
Learn more about Flexport
Size
2,000 employees
Industry
Founded
2013

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