Sales Development Manager | Carrier Enterprise

SUMMARY

The Sales Development Manager is responsible for leading strategic sales initiatives and providing sales leadership to our Sales Development Representative (SDR) team. This position will drive revenue growth and share of wallet expansion within our add-on replacement HVAC customer base. This key leadership position requires demonstrated success in sales strategy execution, team development, and relationship management across our customer base and internal stakeholders. Through strategic direction and sales leadership, this role advances organizational objectives while maximizing customer value, business growth and margin optimization.

Responsibilities

Direct and develop the Sales Development Representative (SDR) team performance to maximize revenue growth and margin enhancement in our residential add-on replacement HVAC markets

Design and implement comprehensive sales strategies to drive portfolio expansion and customer growth

Use Salesforce and other intellectual data to drive daily transaction monitoring and pipeline progression with the SDR

Lead end-to-end sales process optimization and execution

Partner with Market leader as needed on strategic customer visits to support complex business opportunities

Ensure strict adherence to sales process protocols and documentation

Lead cross-functional initiatives to strengthen customer relationships and enhance business development opportunities

Analyze market trends and performance metrics to develop data-driven sales strategies and revenue optimization

Execute strategic coaching and development programs to elevate team performance and sales excellence

Optimize sales operations and business processes to drive organizational efficiency and sustainable growth

Lead team performance to meet or exceed monthly sales and margin targets

Foster a high-performance sales culture focused on customer value, margin growth and market expansion

Desired Qualifications

Demonstrated expertise in HVAC market dynamics with proven ability to leverage industry trends for business growth

Advanced relationship management capabilities with established success in strategic partnership development

Track record of designing and implementing comprehensive business development strategies that drive measurable results

Extensive experience with CRM platforms, particularly Salesforce, with proven success in strategic sales analytics

Strong analytical acumen with demonstrated ability to translate market insights into revenue-generating strategies

Established leadership experience with proven success in developing high-performing sales teams /

Requirements:

5+ years of progressive experience driving business growth and revenue development, with emphasis on HVAC industry sales leadership or similarly related industry

High School Diploma or GED equivalent; Bachelor's degree in Business Administration, Marketing, or a related field preferred. Master's degree is a plus.

Benefits:

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short-term and Long-term)

Employee Assistance Program (EAP)

Tuition Reimbursement & Professional Development

Paid Vacation & Sick time

Company Paid Holiday's

401(k) Plan with Employer Match

Employee Discount Program

Invitation to Apply:

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.

Requirements:

5+ years of progressive experience driving business growth and revenue development, with emphasis on HVAC industry sales leadership or similarly related industry

High School Diploma or GED equivalent; Bachelor's degree in Business Administration, Marketing, or a related field preferred. Master's degree is a plus.