Location: This position is a remote role. The preferred candidate will live in a major US city with access to direct international travel options.
General Purpose:Accountable for the development, growth, and management of complex and high-profile territories/accounts, products/services, and account strategies. This role is intended to lead sales efforts across LATAM and requires the ability to manage international customer relationships, market dynamics, and cross-border commercial priorities. Expected to manage the sales function, including tactical activities, to drive profitability and growth. Continuously improve territory by managing customers (both current and prospects) while expanding/elevating contacts. Develop and apply a deep understanding of the company's products across Cheese, Taste & Flavor; existing customers and potential customer landscape; consumers; the sales cycle; and industry trends. Candidate should be recognized as an expert in one or more areas.
Job Duties and Responsibilities:- Own and manage assigned accounts and territories as a business, driving sales performance, profitability, and growth across all Cheese, Taste and Flavor.
- Build and maintain strong customer relationships across functions (R&D, marketing, QA, procurement, etc.)
- Develop and execute account plans and territory strategies aligned to customer and organizational goals
- Provide exceptional customer care and resolve issues with urgency and transparency
- Identify and pursue new business opportunities, markets, and product applications to expand market share
- Lead sales strategy and execution for LATAM markets, including customer development, account growth, and new business expansion.
- Lead prospecting efforts, sales calls, and commercialization of new opportunities
- Deliver innovative, value-added solutions aligned to customer strategies and consumer needs
- Partner with marketing and cross-functional teams to deliver presentations, product demos, and solutions
- Achieve volume, revenue, and profitability targets
- Develop and execute regional and account-specific sales strategies
- Collect and leverage market insights, industry trends, and customer intelligence to influence business strategy
- Provide strategic recommendations to leadership based on customer and market dynamics
- Contribute to organizational planning through forecasting, reporting, and pipeline management
- Stay informed on dairy, ingredient, and global trade trends to support decision-making
- Collaborate across supply chain, logistics, and planning teams to align demand and supply
- Support forecasting, inventory planning, and order execution
- Participate in pricing strategy, including contract pricing and spot transactions where applicable
- Manage key commercial processes including NDAs, pricing, and payment terms
- Maintain accurate documentation and pipeline visibility in CRM systems (e.g., Salesforce, Power BI)
- Collaborate with internal teams (Marketing, R&D, Supply Chain, Finance, QA, etc.) to deliver solutions
- Influence cross-functional teams to streamline processes and improve capabilities
- Facilitate internal alignment to maximize value delivery to customers and DFA
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Minimum Requirements:Education and Experience- Bachelor's degree in business, sales, marketing, food science, or related field (or equivalent experience)
- 8+ years of experience in sales, account management, or related role
- Demonstrated success in growing accounts, developing new business, and driving profitable growth
- Dairy or food industry experience preferred
Knowledge, Skills and Abilities- Must be able to read, write and speak English and Spanish fluently
- Experience managing or supporting sales, customers, or business development in LATAM or international markets required.
- Demonstrated ability to work effectively across cultures, countries, time zones, and business practices.
- Strong sales acumen and "solutions selling" mindset
- Ability to operate independently and manage a territory or region
- Excellent communication and relationship-building skills
- Strong analytical and organizational skills; ability to manage multiple priorities
- Proficiency in Microsoft Office, CRM systems (Salesforce), and data tools (e.g., Power BI)
- Ability to adapt in a fast-paced, evolving environment
- Ability to meet deadlines
Travel☒50%-75% (up to 2 weeks per month)
