We\'re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You\'ll not only dive deep into data to understand trends, but also communicate the \"why\" behind results and make actionable recommendations to internal and external stakeholders. Additionally, you\'ll be able to leverage Amazon\'s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager\'s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.
Key job responsibilities
- Become a knowledgeable partner on Amazon Advertising solutions
- Develop annual brand and media strategies for growth based on overall advertiser goals/objectives
- Develop campaign strategies and audience targeting recommendations per brand and product line
- Evaluate KPIs and optimize campaign performance using a data driven approach
- Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy
- Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon
- Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction
BASIC QUALIFICATIONS
- 4+ years of sales or account management experience
- Bachelor\'s degree, or 3+ years of professional experience
- Experience of high level negotiation and successful internal and external relationship management
- Experience communicating results to senior leadership, or experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)
- Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems
- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
- Experience managing multiple projects, prioritizing, planning, and managing time
- Can show ability to multitask in a fast-paced environment
- Experience with MS Office Professional Suite, including intermediate knowledge of Excel to manipulate and analyze data
PREFERRED QUALIFICATIONS
- 4+ years of customer service experience, or experience in leadership or account management positions
- Experience in e-commerce, digital advertising, or media
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Experience using analytical thinking and problem-solving skills to identify root causes of technical problems
- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results
- 5+ years of partnering with cross functional teams experience
- Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, SalesForce, Microsoft OneNote, and Microsoft SharePoint
- Experience using data and metrics to determine and drive improvements
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 85,800.00 - 150,100.00 USD annually
