Smiths Machine

Sales Account Manager

Smiths Machine • $80K — $95K *
Worcester, MA 01604In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Preferred college degree in engineering or business; high school diploma required.
  • Required sales experience in a manufacturing environment.
  • Experience with rotating equipment is necessary.
  • Strong interpersonal and communication skills, both verbal and written.
  • Proven track record of year-over-year sales growth.
  • Self-starter, highly motivated to achieve results with minimal supervision.
  • Ability to create and deliver professional presentations to diverse audiences.
  • Proficient in MS Office suite and ERP systems; experience with a global team is advantageous.

Responsibilities

  • Identify new business opportunities in key accounts to enhance market share.
  • Manage the execution of customer orders, focusing on strengthening key account relationships.
  • Oversee sales activities and budget management while following approval processes.
  • Collaborate with sales, marketing, and engineering to deliver tailored solutions and contracts.
  • Handle key account management including service issues and sales reporting.
  • Conduct market analysis to identify growth opportunities and inform the Director of Sales and Marketing.

Benefits

  • Field-based role with travel opportunities (approx. 50%).
  • Opportunity to work with a global company and diverse teams.
  • Engagement in high-impact sales activities and market growth.
  • Supportive environment for professional development and goal achievement.
Full Job Description
Job Description

The Sales Account Manager is responsible for driving revenue growth by developing and maintaining strong relationships with existing customers while actively pursuing new and targeted accounts. This role promotes the organization's products and services, ensuring customers receive exceptional support and guidance on proper product applications.

Responsibilities include but not limited to the following:
  • Identify new business opportunities within key accounts to grow market share and support project bid activities.
  • Manage pre- and post-order execution, focusing on key account management to strengthen relationships and drive market share across the JC product range.
  • Oversee sales activities and expenses within budget, ensuring all agreements follow the approval process for both the customer and John Crane.
  • Collaborate with sales, marketing, and engineering departments to deliver optimal solutions and secure contracts within budgeted pricing and margin standards.
  • Manage key accounts, addressing service issues and handling all sales reporting, including forecasts, actual results, and variance analysis to mitigate negative variances.
  • Conduct market and competitor analysis to identify growth opportunities and provide insights to the Director of Sales and Marketing while upselling and expanding revenue with existing clients.


Qualifications
  • College degree preferred in an engineering or business field. High school diploma or equivalent required.
  • Sales experience in a manufacturing environment is required.
  • Experience with rotating equipment is required.
  • Effective interpersonal and communication skills both verbal and written.
  • Demonstrated experience of achieving year over year sales growth
  • Self-Starter and highly motivated to achieve results with minimal direct supervision.
  • Ability to develop presentations for customers, potential customers, and present in a professional manner.
  • Computer literate with good working knowledge of MS Office suite and ERP systems
  • Experience working with a diverse group and a global company is a plus.

Job grade and compensation will be determined based on qualifications and relevant experience.

*This is a field-based role supporting the New England territory. Ideal candidate locations include Hartford, CT; Springfield, MA; and Worcester, MA. The position requires approximately 50% travel.

About Smiths Machine

Smiths Machine is a manufacturing company that specializes in precision machining and assembly services. The company was founded in 1980 and is headquartered in Indianapolis, Indiana. Smiths Machine has a team of experienced machinists and technicians who use state-of-the-art equipment to produce high-quality parts and components for various industries, including aerospace, defense, medical, and transportation. The company's services include CNC machining, turning, milling, grinding, and assembly. Smiths Machine is committed to providing its customers with high-quality products and services and has a reputation for delivering on-time and on-budget.
Learn more about Smiths Machine
Size
15,050 employees
Industry
Manufacturing & Automotive
NASDAQ
SMGZY
* Ladders Estimates

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