This is a position that requires the ability to work effectively and efficiently supporting multiple vendor applications on a variety of applications for multiple researchers and academic groups. The individual in this role must be able to support existing and new applications and ensure that compliance and governance requirements for restricted/private information are met. This position requires the ability to handle multiple priorities and tasks simultaneously with a close attention to detail and minimal oversight.

Job Responsibilities:

• Participate in the evaluation and recommendation of vendor software solutions based on technical and business needs.
• Develop and document best practices for systems configuration and administration.
• Assess operational risks and propose technical solutions that will meet service management expectations and capabilities.
• Maintain systems that adhere to audit compliance, in addition to maintaining HIPAA, FERPA, and PCI compliance as required.
• Generate and manage an inventory of SaaS solutions with up-to-date technical and compliance documentation.
• Perform on-call duties on a rotational basis to support the operation of mission critical job processes.
• Craft communications to various levels of stakeholders to share news of planned and unplanned events.
• Other duties as assigned.

Please note, we are not offering H-1B or Green Card sponsorship for this position. This position does not offer a STEM OPT training program.

The University of Minnesota is committed to fostering local talent through employment opportunities. While this position utilizes a hybrid work modality, prospective applicants must be located either in the state of Minnesota or near the Wisconsin border or otherwise open to relocation.

Qualifications

Required Qualifications:

• Bachelor's degree in a related field and 2 years of relevant experience, OR a Masters Degree in a related field.
• Familiarity working with SaaS platforms, enterprise systems, and/or cloud-based services.
• Excellent written and verbal communication skills with an ability to communicate clearly and effectively with business end-users.

Preferred Qualifications:

• Experience integrating vended applications into an enterprise environment.
• Experience analyzing business requirements and contributing to integration strategy.
• Experience with compliance frameworks and audit processes.
• Certifications such as ITIL, CompTIA Cloud+, or AWS Certified SysOps Administrator.

About the Department

The Office of Information Technology (OIT) is the University's central IT unit and provides enterprise-level technologies and services that are broadly consumed, core to central administrative business operations, and tend to offer substantial economies of scale. We are part of a larger ecosystem of IT professionals who work in academic and support units systemwide. Local or collegiate IT units often offer discipline-specific, niche, and complementary services to the OIT central services.

Pay and Benefits

Pay Range: $90,000 - $100,000; depending on education/qualifications/experience

Time Appointment: 100% A ppointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Required application materials: resume and cover letter.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-8647.