Work Location: Pittsburgh, PA

Job Classification: Exempt

Job Status: Full time

Reports To: RxARECARE Operations Manager

Purpose:

The RxARECARE Supervisor leads operations activities for specific teams at PANTHERx™ Rare Pharmacy. The supervisor is responsible for executing the designed RxARECARE program, which includes patient onboarding, patient engagement, adherence programs, quality, coaching and training. The RxARECARE Supervisor will mentor newly hired staff, train existing staff, and address escalated patient, manufacturer, prescriber, or leadership concerns. The RxARECARE Supervisor will be responsible for directly leading all pharmacists, nurses, pharmacy technicians, Insurance resolution specialists, and patient care coordinators on the team.

Responsibilities:

• Leads RxARECARE team to provide services to patients and partners
• Distributes responsibilities to team daily to ensure all patient engagement activities are handled daily
• Evaluates and acts on daily reports regarding operations, assuring the team exceeds partner expectations
• Hires and trains staff to support business operations within the RxARECARE Team, including pharmacist, nurses, and support roles
• Performs monthly call monitoring for each team associate and coach on identified issues
• Participates in the process of implementing new business program and the creation of operational support materials
• Responsible for the coordination of processes and overall compliance of REMS programs (applicable when leading program requiring REMS)
• Conducts staff training for new processes/process changes
• Participates in regular meetings with leadership to discuss staff needs and accomplishments
• Participates in RxARECARE Workgroup meetings
• Completes and delivers team members annual reviews
• Staffs within the team as needed to support current business
• Additional projects and activities as assigned

Required Qualifications:

• Doctor of Pharmacy or Pharmacy degree from an ACPE accredited institution
• Active and unrestricted Pharmacist licensure for the state of Pennsylvania
• Current enrollment in NABP Verify.
• Registration with the North Carolina Board of Pharmacy as an NABP Verified Pharmacist; or willingness to obtain registration upon hire.

Preferred Qualifications:

• 3 years as a practicing, licensed pharmacist in a specialty pharmacy
• 2 years of experience in a leadership role, managing team members

Work Environment:

This position operates in a well-lit, mail order distribution pharmacy environment. Role routinely uses pharmaceutical equipment and safety supplies.

Physical Demands:

Individual must be able to stand for extended periods of time; lift up to 20 pounds; and utilize the computer and bar code scanner. Must be able to use proper personal protective equipment including, but not limited to, gloves, eye protection and face masks when needed. Reasonable accommodations will be made to individuals with disabilities to perform the essential function of the job.

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course, we offer paid holidays too!