Proficiency in Microsoft Dynamics 365 and Power Platform
Working knowledge of cloud technologies, particularly Azure
Experience with both low code and custom Dynamics 365 development
Expertise in web API development using ASP.NET and .NET core
Familiarity with DevOps, CI/CD pipelines, and task management tools
Prior experience in public sector operations is a plus.
Responsibilities
Configure MS Dynamics 365 for Registration and Permit workflows
Integrate backoffice system with public portal using MuleSoft
Develop strategies for effective data management in Dynamics 365
Collaborate with team to optimize cloud solutions and workflows
Create and manage session templates and workstreams for efficiency
Prepare comprehensive documentation and reports related to projects
Ensure high-level customer service for internal and external users.
Benefits
Opportunity to work on environmentally focused projects
Collaboration with a team dedicated to conservation efforts
Exposure to the latest cloud technologies and frameworks
Flexibility in working methodologies with Agile practices
Potential for professional growth in a public sector environment.
Full Job Description
Job Description Description:
The Ontario Ministry of Environment, Conservation and Parks (MECP) Species at Risk Branch (SARB) is responsible for the administration and issuance of Registrations under the new Species Conservation Act (SCA), 2025.
The objective of this project is to build a modern online Registration system for both external and internal users.
Technology stack : Microsoft Dynamics CRM (backoffice), MuleSoft (middleware) and Java/React (public facing portal)
This position is to configure MS Dynamics 365 for Registration and Permit workflows for Ministry backoffice staff and integrate this backoffice with portal (Java/React) using Mulesoft middleware.
Requirements
Experience and Skill Set Requirements:
Must Haves:
Experiencewith Agile methodologies
Experiencewith Dynamics 365, Microsoft Power platform, and Azure solution design
Workingknowledge of Dynamics interoperability, integration and capability withother Microsoft cloud technologies
Workingknowledge of both low code development and custom development on Dynamics365
Experiencewith cloud platforms such as Azure, Dynamics 365, Power Platform
Experiencewith Dynamics CRM Customer Service Workspace, Agent experience profile,Session templates, workstream, and routing.
Experiencewith custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL,DevOps, CI/CD Pipelines etc.
Nice to have:
Prior OPS or Public sector exp.
Skill Set Requirements:
Technical Skills:
Experiencewith Agile methodologies
Experiencewith Dynamics 365, Microsoft Power platform, and Azure solution design
Workingknowledge of Dynamics interoperability, integration and capability withother Microsoft cloud technologies
Workingknowledge of both low code development and custom development on Dynamics365
Workingknowledge with Dataverse design and development
Workingknowledge of development in Azure technologies
Workingknowledge of .NET, C#, JavaScript
Workingknowledge of DevOps, task boards, pipelines, etc.
Experience:
Experiencewith cloud platforms such as Azure, Dynamics 365, Power Platform
Experiencewith Dynamics CRM Customer Service Workspace, Agent experience profile,Session templates, workstream, and routing.
Experiencewith custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL,DevOps, CI/CD Pipelines etc.
Proficiencyin all cloud service models: SaaS, PaaS, and IaaS
Certificationsin Dynamics 365 and Azure are preferred
Experiencewith Agile methodologies including using kanban/task boards
Extensiveexperience developing in Dynamics 365 Customer Service (case management,Knowledge Management, Customer Service Workspace configuration), powerplatform, power apps (Model-Driven App, Power Pages, Canvas App), CustomPCF controls, development and Server-Side templating language Liquid.
Experiencewith both low code development and custom development on Dynamics 365
Communication Skills:
Strongcommunication skills to prepare documentation, including but not limitedto; reports, reviews, assessments
Abilityto present ideas and suggestions clearly and effectively and in a userfriendly manner; maintain a high level of customer service to bothinternal and external clients
