5-7 years of product management experience, particularly in mobile applications.
Proven track record in agile methodologies and user-centered design principles.
Strong technical background with hands-on development experience in mobile (Kotlin, Swift, React Native) and backend (Node.js, Go, Python).
Demonstrated ability to manage product roadmaps and provide executive-level reporting.
Experience working collaboratively with cross-functional teams and multiple stakeholders.
Responsibilities
Lead agile product delivery for mobile digital credential solutions, emphasizing iterative design and continuous improvement.
Facilitate sprint planning and cross-functional ceremonies to enable smooth project execution.
Apply user-centered design principles to influence product decisions based on research and real-world usage.
Develop and maintain a product roadmap aligned with service needs and technical capabilities.
Drive collaborative working sessions across diverse teams including UX, engineering, and policy experts.
Promote team self-organization and coordinate dependencies among multiple partners and stakeholders.
Translate complex product and technical requirements into accessible language for various audiences.
Benefits
Opportunity to shape digital credential solutions that influence industry standards.
Work in a collaborative, agile environment across multidisciplinary teams.
Engagement with partner ministries and industry governance bodies.
Access to continuous professional development in cutting-edge technology and agile practices.
Full Job Description
Job Description Key Responsibilities:
Leadagile product delivery for digital credential solutions, supportingiterative design, testing, and continuous improvement.
Facilitatesprint planning, backlog prioritization, stand-ups, and cross-functionalteam ceremonies to ensure smooth execution.
Applyuser-centred design principles and insights from research, analytics, andreal-world usage to guide product decisions.
Developand maintain the product roadmap, aligning service needs, technicalcapabilities, regulatory trends, and industry standards.
Drivecollaborative working sessions, design sprints, and alignment workshopsacross product, engineering, UX, DevOps, and policy teams.
Promoteteam self-organization, remove blockers, and coordinate dependenciesacross multiple partners and stakeholders.
Communicatecomplex product and technical concepts to executives, business teams,developers, and external partners in clear, accessible ways.
Evaluatetechnical feasibility, risks, and trade-offs across various components,including digital wallet, agent, backend, and other ecosystem components.
Buildtrusted relationships with partner ministries, industry groups, andgovernance bodies
Providesubject-matter leadership on Verifiable Credentials, modelimplementations, security and privacy.
Translateemerging standards and architectural concepts (e.g., attestation,credential binding, status lists) into actionable product requirements.
Contributeto interoperability planning and adoption of key standards to ensurealignment with industry direction and trust frameworks suchas PCTF, NIST, and eIDAS .
Requirements
Experience and Skill Set Requirements:
Must Have:
Product Manager with Mobile application experience.
Agile and user-focused Product Manager with experience delivering enterprise mobile applications and digital products.
Strong technical background with hands-on software development knowledge across mobile technologies (Kotlin, Swift, React Native) and backend services (Node.js, Go, Python).
Proven ability to collaborate effectively with cross-functional engineering teams, business partners, and external stakeholders to drive product success.
Experienced in managing product roadmaps, project timelines, dependencies, and risks, while providing clear executive-level reporting on milestones, progress, and success metrics.
Build strong, collaborative relationships with internal teams, partner ministries, industry partners, and governance bodies involved in digital credential ecosystem work.
Communicate complex technical and product concepts clearly to diverse audiences-executives, business units, developers, policy teams, and external stakeholders.
Work closely with engineering teams to evaluate solution options, trade-offs, technical feasibility, operational risks, and performance implications across mobile app wallet, agent, and backend components.
Set clear expectations for delivery timelines, risks, milestones, and dependencies, ensuring transparency and alignment across all stakeholder groups.
Identify and escalate issues, risks, and blockers early, driving timely resolution and ensuring product continuity.
Technical Expertise:
A solid computer science foundation that supports clear, effective communication with software engineers and technical specialists, enabling informed decision-making and technical alignment.
Has demonstrated previous experience with hands-on development and/or architecting software solutions. Examples may include (but not limited to):
Has knowledge and experience with developing software with at least one primary stack (e.g., Kotlin/Swift/React Native for mobile; Node/Go/Python for backend services)
Systems designs that consider services, data stores, queues, APIs, security monitoring/logging and scaling requirements
Strong familiarity with API design, micro services patterns and modern cloud infrastructure (Azure/AWS), supporting scalable and secure product delivery.
Proven hands-on experience building any software solutions including but not limited to development of open SDKs, backend APIs, and other technical components that support product delivery.
Practical experience working with modern mobile technologies, such as React Native, Swift, Kotlin, or similar frameworks, enabling effective collaboration with engineering teams across platforms.
Demonstrated understanding of mobile app architecture, eg. SDK management, API integration and related architectural considerations.
Digital Credentials Subject-Matter Expertise:
Understand and articulate the technical architecture of digital credentials ecosystem including wallet components, credential issuers, verifiers, and trust registries, to ensure product decisions align with platform capabilities and ecosystem constraints.
Staying constantly informed on industry standards and innovations in digital credentials wallet.
Assess the impact of evolving digital identity frameworks (e.g., PCTF, NIST, eIDAS) on product functionality, compliance, trust scoring, and integration strategies.
Understand and articulate the roles and interactions of issuer, holder, and verifier, including trust chain considerations, protocol flows, and governance implications.
Evaluate and translate technical requirements related to W3C VC, decentralized identifiers (DIDs), credential status, revocation mechanisms, cryptographic assurances, and secure exchanges into clear product features and roadmap priorities.
Translate technical concepts (e.g., attestation, holder binding, revocation registries, storage models) into user-focused requirements and clear documentation that informs design, development, and stakeholder decisions.
Contribute to standards discussions, ecosystem alignment, and interoperability planning for digital credential platforms and wallets.
