Qualifications

• Results-driven with strong relationship management skills
• Enjoys supporting and developing team members
• Eager to become an expert in customer service and loyalty
• High school diploma or GED required; some college preferred
• Must be 21 years or older
• Valid non-commercial driver's license required
• Reliable transportation necessary
• Ability to meet pre-employment DOT physical requirements
• Physically capable of lifting up to 50 lbs
• Strong communication skills, both verbal and written
• Basic computer proficiency
• Preferred experience in leadership, customer service, or route sales.

Responsibilities

• Oversee training and development of Route Service Representatives
• Respond to customer service requests
• Negotiate customer contract renewals
• Build strong relationships with customers and the team
• Collaborate with leadership to enhance customer service and product offerings
• Provide route coverage in the absence of Route Service Representatives
• Check-in on team performance and customer satisfaction during coverage.

Benefits

• Dental insurance
• Life insurance
• Paid time off
• Vision insurance