About the Role:The Role Readiness Operations Manager is a critical leadership role within our Revenue Enablement organization. This person will oversee the operational strategy, execution, and continuous improvement of three core readiness programs: Onboarding, Ramp, and Bridge. The ideal candidate is an operationally-minded enablement leader who can balance program design, cross-functional orchestration, and flawless execution while ensuring new and developing sellers are set up for long-term success.
This role requires a builder's mindset, exceptional stakeholder management, and the ability to drive scalable readiness programs across global teams.
What You'll Do:Program Leadership & Execution
- Own the full operational strategy and execution of the Onboarding, Ramp, and Bridge programs, ensuring they are delivered consistently, effectively, and at scale.
- Maintain and continuously refine program frameworks, agendas, schedules, facilitator plans, and participant materials.
- Drive seamless handoffs between Recruiting, Sales Leadership, Product, and Enablement to ensure smooth learner experiences from Day 1 through full productivity.
Operational Excellence
- Build and maintain processes and templates that standardize how readiness programs are delivered across regions.
- Oversee program logistics, communications, timelines, scheduling, and coordination with facilitators and subject matter experts.
- Ensure program content, tools, and resources are always up to date, accurate, and aligned with evolving business needs.
Stakeholder Management
- Partner closely with Sales Leaders, Revenue Operations, HR, and cross-functional enablement teams to ensure readiness programs support GTM goals.
- Serve as the primary point of contact for all operational aspects of Onboarding, Ramp, and Bridge programs.
- Facilitate feedback loops and proactively recommend program changes based on stakeholder priorities and learner insights.
Data, Insights & Reporting
- Monitor and analyze readiness KPIs, including ramp time, productivity milestones, competency attainment, and learner experience feedback.
- Build reporting mechanisms and dashboards to surface program impact and drive continuous improvement.
- Identify gaps, opportunities, and trends to improve program effectiveness and scalability.
What We're Looking For: - 5+ years of experience in Sales Enablement, Revenue Operations, Program Management, or Learning & Development; experience in SaaS or similar fast-paced environments strongly preferred.
- Proven ability to manage large-scale revenue readiness or onboarding programs with operational rigor.
- Strong project management skills with demonstrated ability to lead complex initiatives end-to-end.
- Excellent communication, presentation, and facilitation skills.
- Highly organized and process-driven with an eye for systemization and repeatability.
- Experience collaborating with senior sales leaders and cross-functional teams.
- Ability to analyze data, create insights, and make data-driven decisions.
- Comfortable working at speed, navigating ambiguity, and building in evolving environments.
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.
