UNC Health Care

RN Patient Services Manager II - Surgical Oncology

UNC Health Care$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Nursing (BSN) from an accredited institution
  • Licensed as a Registered Nurse in North Carolina
  • BLS certification required
  • At least two years nursing experience in a tertiary care setting
  • One year of experience in surgical oncology or related area

Responsibilities

  • Oversee patient care operations across multiple surgical oncology clinics
  • Manage staffing, recruitment, and retention efforts for nursing staff
  • Utilize financial data to achieve budgetary goals
  • Ensure compliance with regulatory standards and accreditation
  • Lead quality improvement initiatives aimed at patient safety
  • Facilitate educational opportunities for staff and students

Benefits

  • State employment with UNC Health benefits
  • Opportunities for staff continuing education
  • Support for professional development and goal setting
  • Involvement in quality improvement initiatives
  • Collaborative work environment with a team of professionals
Full Job Description
UNC Health Cancer Care is looking for an experienced nurse to help lead our Surgical Oncology clinics. The preferred candidate will have prior surgical oncology experience in addition to previous team lead or leadership experience. Responsibilities will include but are not limited to:

    • Managing multiple surgical oncology clinics
    • Administrative Duties
    • Staffing issues/concerns
    • Patient care
    • Quality Improvement
    • Education related to policy/procedure questions.


Summary: Assists a higher level nurse manager in the following duties: ensuring that appropriate care and services are available to patients and families, ensuring adequate and appropriate clinical staffing on each shift, may supervise nursing staff, HUC staff and utility aide staff, providing assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues, providing and facilitating an environment conducive to staff continuing education needs, on-going unit-based educational needs and orientation of staff members.

Responsibilities:

  1. Patient Care - Ensures that appropriate care and services are available to patients / clients and families. Facilitates interdisciplinary collaboration in patient/client care planning. Ensures appropriate clinical staffing and skill mix for patient care. Supervises team of professionals / paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.
  2. Human Resource Management - Effectively manages human resources and creates an environment conducive to staff recruitment and retention. Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff. Provides staff with annual performance feedback and opportunity to set professional goals. Integrates scientific evidence regarding retention of nursing staff into unit planning.
  3. Budget Management - Effectively uses clinical and financial information to establish and meet budgetary goals. Implements strategies to increase revenue and cost-effectively manage personnel, supply, and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes.
  4. Accreditation Issues - Ensures that internal and external regulatory standards or nursing practice are met or exceeded. This includes organizational policy and procedures as well as state, JCAHO, Board of Nursing and other specified accrediting bodies. Integrates current scientific evidence into standards of practice.
  5. Quality Improvement-Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.
  6. Education-Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members. Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.
Other Information

Education Requirements:
• Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
Licensure/Certification Requirements:
• Licensed to practice as a Registered Nurse in the state of North Carolina.
• BLS required.
Professional Experience Requirements:
• Two (2) years of professional nursing experience in a tertiary care setting, and one (1) year of experience in the area assigned.
Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: ENT Oncology Clinic Raleigh

Work Type: Full Time

Standard Hours Per Week: 40.00

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

About UNC Health Care

UNC Health Care is a not-for-profit integrated health care system owned by the state of North Carolina and based in Chapel Hill. Originally established November 1, 1998, by N.C.G.S. 116-37, UNC Health Care currently comprises UNC Hospitals and its provider network, the clinical programs of the UNC School of Medicine, and eleven affiliate hospitals and hospital systems across the state.
Learn more about UNC Health Care
Size
32,000 employees
Industry
Founded
1952

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