Syntricate Technologies

Risk Technology Production Lead

Syntricate Technologies$120K — $150K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or master's in computer science, engineering, or related field
  • 10+ years of relevant experience
  • Proven background in Market Risk technology
  • Deep understanding of SRE practices and observability tools
  • Strong technical and operational management skills
  • Excellent leadership and communication abilities
  • Knowledge of business continuity and disaster recovery planning

Responsibilities

  • Support end-to-end operations of production processes for Market Risk technology
  • Implement modern SRE practices and observability for on-prem and Azure cloud
  • Identify and recommend improvements for problem tracking and resolution
  • Resolve business user escalations and lead technical troubleshooting
  • Identify and escalate client-impacting issues to ensure system availability
  • Test and operationalize disaster recovery compliance procedures
  • Drive development and maintenance of infrastructure documentation

Benefits

  • Opportunities for continuous improvement and innovation
  • Exposure to modern practices in Site Reliability Engineering
  • Collaborative work culture fostering cross-team engagement
  • Leadership and mentoring opportunities in a fast-paced environment
Full Job Description
Risk Technology Production Lead
NYC
Fulltime

We are seeking a Production Support Manager with a strong background in Market Risk technology to own the end-to-end operations of all production processes. The ideal candidate will have extensive experience in implementing modern Site Reliability Engineering (SRE) practices, including infrastructure observability, application observability, and data observability. This role requires strong technical and operational skills to increase the efficiency and effectiveness of our production processes, ensure system availability, and drive continuous improvement.
Key Responsibilities
  • Support end-to-end operations of all production processes for Market Risk technology.
  • Implement modern SRE practices, and proactive observability of infrastructure, applications, and data for on-prem and Azure cloud deployments.
  • Identify and recommend improvement to problem escalation, tracking, reporting, and resolution.
  • Resolve issues escalated from business users and lead technical troubleshooting calls for complex incidents.
  • Identify client-impacting issues and escalate appropriately, ensuring maximum system availability.
  • Test and operationalize business continuity procedures and ensure compliance with Disaster Recovery (DR) protocols.
  • Drive the development and maintenance of infrastructure documentation, including process and procedure documents.
  • Develop and perform health checks to ensure high availability of the platform.
  • Develop and maintain service-level agreements with technology teams and business units, ensuring adherence to KPI metrics and quality standards.
  • Stay informed about business changes to anticipate their impact on the platform.
  • Foster a culture of continuous improvement through feedback, mentoring, and metrics.
  • Maintain high standards by challenging the status quo, inspiring innovation, and simplifying processes.
Qualifications and Skills
  • Bachelor's or master's degree in computer science, Engineering, or a related field.
  • 10+ years of relevant experience
  • Proven experience in a similar role, with a focus on Market Risk technology.
  • Deep understanding of SRE practices and tools for infrastructure, application, and data observability.
  • Strong technical and operational skills with the ability to manage complex systems.
  • Excellent leadership, interpersonal and communication skills, with the ability to engage diverse teams and the ability to influence others.
  • Knowledge of business continuity and disaster recovery planning.
  • Commitment to high standards, continuous improvement, and innovation.
  • bility to work effectively under pressure in a fast-paced environment.


Regards,
shutosh Pasbol
ssistant Manager | Syntricate Technologies Inc.
Direct: (781)-552-4332| Fax: 781-649-0786
Email: [email protected] | Web: www.syntricatetechnologies.com

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About Syntricate Technologies

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Joining Syntricate Technologies presents an unparalleled opportunity to advance a career in technology with a company at the forefront of digital innovation. Syntricate Technologies is renowned for its commitment to leadership, diversity, and leveraging technology to solve complex problems. This is where professionals come to not just seek job opportunities but to forge lasting careers in an environment that values growth and leadership.

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Syntricate Technologies is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From entry-level roles to leadership positions, the potential for professional advancement is nearly limitless. Syntricate Technologies is not just a company; it's a place where talented individuals can thrive.

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At Syntricate Technologies, innovation isn't just another buzzword—it's the cornerstone of the company culture. Employees are encouraged to push the boundaries of what is possible, bringing groundbreaking solutions to the table. With a team of dedicated professionals, Syntricate Technologies fosters a culture of continuous improvement and professional growth.

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Syntricate Technologies believes that diversity fuels innovation. With a commitment to creating a diverse and inclusive workplace, the company actively seeks to hire individuals from various backgrounds and experiences. Diversity training is integral, ensuring that all team members feel valued and understood.

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For those starting their careers, Syntricate Technologies offers robust internship programs that provide real-world experience and networking opportunities. Interns at Syntricate Technologies gain invaluable industry insights and professional skills that are crucial for future employment. Full-time employees enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits at Syntricate Technologies are designed to ensure employees are healthy, happy, and secure.

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