City of Toronto

RISK MANAGEMENT OFFICER

City of Toronto • $89K — $132K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Post-secondary education in relevant fields like public/business administration or risk management.
  • Considerable experience in risk management methods, ideally in the public sector.
  • Demonstrated ability in operational and compliance reviews, as well as program evaluations.
  • Experience managing quality management systems in municipal settings is preferred.
  • Expertise in conducting reviews of business processes and internal controls, especially in capital project contexts.
  • Strong analytical skills for crafting collaborative solutions across divisions.
  • Excellent interpersonal skills for effective stakeholder engagement.

Responsibilities

  • Implement plans and recommend policies to meet specific program requirements.
  • Conduct thorough research on developments and policies affecting the field.
  • Manage and control assigned budgets to ensure adherence to financial limits.
  • Develop a compliance framework to ensure adherence to health, safety, and regulatory standards.
  • Perform risk-based reviews covering various governance aspects of capital projects.
  • Support both internal and external audits, facilitating necessary action on findings.
  • Prepare detailed reports for senior management and auditors summarizing operational findings.

Benefits

  • Full-time employee status with a 35-hour work week.
  • Opportunity to contribute to city-wide real estate management.
  • Engagement in high-impact projects that improve public service delivery.
  • Professional development opportunities through training and education.
Full Job Description
  • Job ID: 65637
  • Job Category: Audit, Compliance & Inspections
  • Division & Section: Corporate Real Estate Management, Business Management
  • Work Location: METRO HALL, 55 John St, Toronto, M5V 3C6
  • Job Type & Duration: Full-time, Temporary Vacancy (12 months)
  • Salary Range: $89,337.00-$132,880.00
    Shift Information: Monday to Friday, 35 hours per week
  • Affiliation: Non-Union
  • Number of Positions Open: 1
  • Posting Period: 28-JUL-2026 to 11-AUG-2026


Job Summary:The Corporate Real Estate Management (CREM) division is responsible for the operational day-to-day stewardship and planning of the City's real estate assets. The division's mandate is to provide efficient real estate service delivery city-wide, manage City assets through their lifecycles and implement strategies to use City real estate effectively to deliver on City of Toronto objectives.

The Quality Assurance and Risk Management (QARM) Unit supports CREM by assessing the design and conformity of business processes and internal controls, supporting internal and external audits, monitoring corrective actions, and advising management on risk, governance and service delivery improvements.

Reporting to the Manager, Quality Assurance and Risk Management, the incumbent will plan and conduct risk-based reviews of operational and project-management processes, identify control gaps and root causes, develop practical recommendations, and monitor the implementation of corrective actions to strengthen governance, accountability and service delivery.

Major Responsibilities:
  • Implements detailed plans and recommends policies/procedures regarding program specific requirements.
  • Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
  • Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
  • Creates, implements, and maintains a compliance framework for the Division to ensure all processes and policies are adhered to, health & safety, legislative, regulatory and contractual obligations are met.
  • Provides subject area expertise in the risk management area to staff, management, ensuring responsiveness to emerging business, legislative, regulatory, and policy changes.
  • Conducts business process and internal controls reviews to determine adherence to standardized policies and procedures, analyzes findings to make recommendations for improvement and minimize reoccurences.
  • Conducts risk-based reviews of capital-project governance and controls, including cost and schedule management, project change control, contract administration, risk management, approvals, documentation and project reporting. Identifies control gaps and systemic issues, recommends improvements, and monitors implementation to strengthen project delivery and accountability.
  • Supports internal and external audits of the Division's operations, drives action, and administers the Division's response to address recommendations resulting from these audits.
  • Prepares reports for senior management and Internal/External Auditors in the area of operational reviews, recommendations on changes in business methods and processes including appropriate staffing levels, resources allocations, etc, policy recommendations and statistical analysis.
  • Conducts periodic review of records/reports to determine timeliness, completeness and adherence to standards.
  • Conducts studies, surveys and field reviews to determine adherence to standardized policies and procedures, analyzes findings to make recommendations for improvement as required.
  • Performs reviews related to compliance and regulatory risk management and operational business risk management.
  • Makes recommendations regarding long-term risk plans to support the division's risk management framework.
  • Supports in the development of monitoring and reporting structures, including performance measures, to ensure compliance to established legislative and divsional policies and procedures.
  • Makes recommendations for business continuity to address evolving and changing needs.
  • Identifies emerging risk management issues and develops contingency plans designed to ensure continued service delivery.
  • Collects and analyzes data from internal business processes and makes recommendations as required.
  • Develops and implements reporting and tracking systems for development activities and outcomes.
  • Documents and reports findings from reviews to senior management and makes recommendations for improvement.
  • Documents the review process and all related transactions in detail.
  • Identifies areas of non-compliance, root causes and initiates corrective action.
  • Provides consultation to divisional staff on risk management processes/issues pertaining to compliance and operational risk.
  • Evaluates and makes recommendations required to improve monitoring and service delivery.
  • Develops and implements quality assurance processes to monitor compliance with City policies, established standards, and applicable legislation.
  • Completes assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance.
  • Identifies trends and makes recommendations to improve program and operational effectiveness.
  • Enhances the Division's control framework and ability to meet its risk management requirements in key business processes by providing appropriate training, education, and information to staff on risk and control issues, as well as effective management principles/practices.


Key Qualifications:

  1. Post-secondary education in a discipline pertinent to the job function, e.g. public or business administration, public sector auditing, risk management or an equivalent combination of education and experience.
  2. Considerable experience with applying Risk Management methodologies to develop and implement strategies, preferably in a public sector context.
  3. Considerable experience performing operational, and compliance reviews as well as evaluation of programs and services.
  4. Considerable experience in auditing and/or managing quality management systems preferably in a municipal environment.
  5. Considerable experience conducting risk-based reviews of business processes and internal controls, preferably including capital projects and project-management processes such as project governance, cost and schedule controls, change management, contract administration, risk management, approval requirements, documentation, and project reporting.
  6. Strong analytical and problem-solving skills to identify and create collaborative Division-wide solutions.
  7. Strong customer service orientation to collaborate with internal stakeholders and establish work plans that meet mutual objectives.
  8. Excellent interpersonal and communication skills to liaise with internal stakeholders, and to facilitate training/ education and provide direction to management clients.
  9. Ability to work in a multidisciplinary setting, both independently and within a team setting, with competing deadlines and priorities.
  10. Knowledge of Microsoft Office products to create reports, spreadsheets, presentations (e.g. Word, Excel, PowerPoint), as well as other relevant application products to create work process materials (e.g. MS Project, Visio) and SAP.
  11. Knowledge of the Ontario Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), relevant City by-laws, and any other provincial or federal legislation pertaining to a municipal environment. Program) and other inter related legislation.

About City of Toronto

City of Toronto provides its users with information on the lifestyles, business, and locations of Toronto. Lifestyle information consists of health, energy, services, children’s services, arts, culture, festivals, events, housing, and transportation. Business-related information consists of investments, startups, reports, event planning, and city-based partnerships. Furthermore, it provides its users with history, facts, images, events, and attractions of Toronto. City of Toronto is based in Ontario.

City of Toronto Careers

There has never been a better time to explore the diverse job opportunities at the City of Toronto—the hub of professional growth and innovation in the region.

Work You’ll Experience

Join the City of Toronto’s dynamic team to assist in transforming the city through public service and innovative leadership. The City of Toronto offers a unique position in the marketplace, combining public administration with cutting-edge initiatives that enhance the lives of its residents. Engage with a team of skilled professionals dedicated to fostering a culture of diversity, equity, and inclusion. The City of Toronto is not just a place of employment; it is a place where careers flourish and where the professional environment encourages continuous personal and professional development.

City of Toronto Jobs and Employment

The City of Toronto is building a market-leading workforce that supports the city’s vision through strategic leadership and proactive management. This team helps to master the challenges of urban growth and community service.

Innovative Work

At the City of Toronto, innovation isn’t just a buzzword—it's a practical approach to solving real-world issues that affect millions of people. With projects that range from improving municipal services to enhancing urban sustainability, employees at the City of Toronto push the boundaries of what is possible in public service.

Professional Growth and Development

The City of Toronto is committed to nurturing the careers of its employees with unmatched training, development programs, and leadership opportunities. Whether through professional development workshops, leadership training, or diversity training, the City ensures that every team member has the tools to succeed.

Explore Career Opportunities

From internships to full-time positions, the City of Toronto offers a range of job opportunities that cater to various skills and career aspirations. Positions in healthcare, engineering, finance, urban planning, and more are available, providing a broad spectrum of career paths for job seekers.

The City of Toronto Employment Culture

The City’s employment culture is centered on creating a supportive and inclusive workplace. This culture is evident in its commitment to diversity and innovation, where each team member’s contributions are valued and celebrated.

Stay Connected with City of Toronto Careers

Join the Team

Search open positions that match your skills and interests. The City of Toronto looks for passionate, curious, creative, and solution-driven team players. Explore the various benefits, from health insurance to retirement plans, that make the City of Toronto a premier employer.

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights—all from the professionals who are part of the City of Toronto team.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at the City of Toronto.

SEARCH CITY OF TORONTO JOBS

READ CAREERS BLOG

Learn more about City of Toronto
Size
10,001 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at City of Toronto

More Finance & Insurance Jobs

Find similar RISK MANAGEMENT OFFICER jobs:

NationwideToronto, ON