FIS

Risk Analyst, Issue Management

FIS • $80K — $110K *
Atlanta, GA 30349In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years experience in risk management, audit, compliance, or enterprise governance, preferably in issue management lifecycle.
  • Familiarity with fintech or regulated technology sectors.
  • Experience in administering GRC platforms for workflow and user experience enhancements.
  • Strong critical thinking and stakeholder management abilities.
  • Proven track record of leading process improvements and change initiatives.
  • Ability to work independently and collaboratively with a continuous improvement mindset.

Responsibilities

  • Monitor issue lifecycle activities and program health, partnering with stakeholders for timely remediation.
  • Conduct quality assurance reviews for documentation and remediation plans.
  • Analyze issue data to identify themes and systemic control weaknesses.
  • Create executive-ready reports on key metrics related to issues and risk.
  • Serve as a trusted advisor to interpret program requirements and enhance practices.

Benefits

  • A modern, international work environment emphasizing collaboration and respect.
  • Opportunities to work on significant challenges in financial services and technology.
  • Access to various career development tools and resources.
  • Paid time for community service and charity work.
Full Job Description
Job Description

As a Risk Analyst, Issue Management, you will support the governance, execution, and continuous improvement of the Enterprise Issue Management program. You will partner with Risk, Security, Compliance, and Business Unit (1st Line Risk) stakeholders to ensure issues are identified, documented, remediated, and closed in accordance with program standards. You will drive consistency, increase accountability, and influence stakeholders across the enterprise while strengthening the organization's overall risk posture.

  • Drive enterprise Issue Management governance by monitoring issue lifecycle activities, policy compliance, service level expectations, and overall program health while partnering with stakeholders to promote timely remediation and effective risk mitigation.


  • Perform quality assurance reviews of issues and remediation plans to ensure complete and accurate documentation, clear risk articulation, effective root cause analysis, and compliance with enterprise standards.


  • Analyze issue data to identify recurring themes, systemic control weaknesses, emerging risks, opportunities to reduce repeat risk events, and strengthen risk mitigation.


  • Develop executive-ready reporting on key metrics and insights: past-due, high-risk and aged issues, issues lacking remediation plans, risk acceptance requests, and escalations.


  • Serve as a trusted advisor to Risk and Business Unit stakeholders by interpreting program requirements, providing guidance, and promoting consistent issue management practices. Leverage stakeholder feedback to improve Issue Management processes, tooling, reporting, and operational efficiency.


What you bring

  • Five to seven years of experience in risk management, audit, compliance, enterprise governance, or related control oversight function; preferably including experience supporting or overseeing the issue/finding management lifecycle.


  • Experience working within fintech, financial services, or other regulated technology industries.


  • Experience administering or enhancing GRC platforms (e.g., Archer), including workflow optimization, user experience improvements, and release planning.


  • Strong critical thinking, stakeholder management, and influencing skills with the ability to challenge constructively, identify risk insights, and drive outcomes without direct authority.


  • Strong process execution experience, able to independently lead process improvement, change management, and transformation initiatives from ideation to execution.


  • Self-motivated team player who works effectively both independently and in a collaborative environment with a passion for continuous improvement.


Bonus if you have

  • Experience facilitating governance forums or stakeholder training to large audiences.


  • Experience using reporting and visualization tools (e.g., Power BI, Quickbase) to develop dashboards and program metrics for senior audiences and/or committees.


What we offer you

  • A modern, international work environment built on collaboration, flexibility and respect


  • A competitive salary and benefits


  • The chance to work on some of the most challenging, relevant issues in financial services & technology with a dedicated and motivated team


  • A variety of career development tools, resources and opportunities


  • Time to support charities and give back in your community


About FIS

Fidelity National Information Solutions is the nation’s most comprehensive source for real estate-related data, technology solutions.

FIS Careers

Join the vibrant team at FIS, a global leader in financial services technology. With a workforce of over 55,000 worldwide, FIS fosters a culture of innovation and leadership, offering unmatched opportunities for growth and professional development. Work You’ll Do At FIS, we empower the financial world with cutting-edge technology solutions, and we need your unique skills to help us redefine the future of finance. Whether you're looking for a position in software development, project management, or client services, FIS offers a dynamic range of job opportunities. Transform the Industry Be part of a team that is at the forefront of driving innovation in banking, payments, capital markets, and wealth management. FIS is where finance meets technology. By joining us, you will not only transform businesses but shape the way the world uses money. Innovative Work Environment FIS is committed to fostering a workplace where diverse perspectives and experiences are welcomed and respected. With diversity training and leadership programs, employees are encouraged to thrive both personally and professionally. Our commitment to diversity and inclusion is integral to our mission to empower the world with better financial technology. Career Growth and Development FIS believes in nurturing talent and leadership from within. With a plethora of training programs, workshops, and seminars, FIS is dedicated to your career advancement. From internships to leadership roles, your journey at FIS is filled with endless possibilities. Our robust networking events and professional development sessions ensure you have the tools to succeed in your career. Benefits and Culture Choosing a career at FIS means joining a family that values work-life balance and offers substantial benefits. Enjoy health, vision, and dental insurance, competitive retirement plans, and generous paid time off. Our culture promotes not just professional growth but personal well-being. Join Our Team Explore the numerous job opportunities at FIS where your skills can lead to meaningful outcomes. We are continuously hiring curious, creative, and motivated individuals who are ready to drive change in the fintech industry. Stay Connected Keep up to date with the latest in career opportunities and company news by joining our FIS Careers Network. Tailor your job search with personalized alerts and get insider tips that can help you craft the perfect resume and ace your interviews. Discover how your career can flourish by joining a team that’s dedicated to redefining the financial services landscape. Search FIS jobs today and see where your ambition can take you! [SEARCH FIS JOBS] Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. [READ CAREERS BLOG] Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at FIS.
Learn more about FIS
Size
65,000 employees
Market Cap
$39.7 billion
Industry
Finance & Insurance
Net Income
$158 million
Founded
1968
5 Year Trend
+9.5%
Revenue
$12.5 billion
NASDAQ
FIS
* Ladders Estimates

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