RevOps Analyst (Analytics)

Cohere

$90K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in sales operations or a related role
  • Experience with Salesforce; CPQ Experience and Admin certification are a plus
  • Familiarity with GTM tech stacks supporting revenue workflows
  • 3+ years of big data experience using BI tools like Looker or Tableau
  • Hands-on experience with ETL and popular data warehouses (BigQuery, Snowflake)
  • Excellent communication skills with senior management for data presentation

Responsibilities

  • Elevate reporting, systems, and processes to support revenue growth
  • Enhance quote-to-cash processes for accuracy and compliance
  • Collaborate cross-functionally for a comprehensive customer view in CRM
  • Drive initiatives for improved data hygiene, reporting accuracy, and CRM governance
  • Manage urgent ad-hoc operational requests

Benefits

  • Open and inclusive culture
  • Cutting-edge AI research collaboration
  • Weekly lunch stipend and in-office snacks
  • Full health and dental benefits, with a separate mental health budget
  • 100% Parental Leave top-up for up to 6 months
  • Personal enrichment benefits for arts, fitness, and workspace improvement
  • Remote-flexible work options with a co-working stipend
  • 6 weeks of vacation (30 working days)
Full Job Description
RevOps Analyst (Analytics)

Department: Revenue Operations

Function: GTM Analyst, Analytics

Location: NYC, SF, Toronto

The Revenue Operations team's mission is to build and maintain the systems, data, and processes that power our go-to-market engine. We are looking for a RevOpsAnalyst, Analytics to join the team, reporting to the Head of Revenue Operations, focused on partnering with the business to deliver insight to drive measurable revenue growth and operational impact.

In this role you may:
  • Partner with GTM leadership to elevate reporting, systems and process to drive revenue growth and decision making
  • Manage, and enhance our quote-to-cash processes to ensure accuracy and compliance
  • Collaborate cross-functionally to enable the Revenue team to be able to see a 360 degree view of the customer in the CRM, including product usage, customer engagement (support tickets, sales emails, marketing campaigns, attribution) and contract data to drive revenue growth and improve sales productivity
  • Drive initiative to improve data hygiene, reporting accuracy and CRM governance
  • Manage urgent ad hoc operational requests


This role is a good match if you:
  • Have 3+ years of experience in sales operations or a related role
  • Have Salesforce experience; CPQ Experience and Admin certification plus
  • Have familiarity with GTM tech stacks and how they support revenue workflows (CRM, enrichment, engagement, automation, analytics)
  • Bring 3+ years of big data experience: using BI tools such as Looker or Tableau and/or writing complex yet efficient SQL is a daily habit for you
  • Have experience getting your hands dirty with ETL and familiar with popular data warehouses (BigQuery, Snowflake, etc)
  • Are an excellent communicator with senior management audiences - explaining "what it is", "why it matters" and "what should we do" in terms of your data and analysis; delivering customer-oriented KPIs and dashboards that drive alignment

If some of the above doesn't line up perfectly with your experience, we still encourage you to apply!

Full-Time Employees at Cohere enjoy these Perks:

An open and inclusive culture and work environment

Work closely with a team on the cutting edge of AI research

Weekly lunch stipend, in-office lunches & snacks

🦷 Full health and dental benefits, including a separate budget to take care of your mental health

100% Parental Leave top-up for up to 6 months

Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement

🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend

6 weeks of vacation (30 working days!)

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