As a member of the Product Transformation and Strategy team, this role is responsible for supporting the development and continuous improvement of the services and features offered by Manulife John Hancock Retirement, with a particular focus on research, ideation, communication and launches.
Position Responsibilities: - Strategy, ideation and research
- Understand and support the vision for the project portfolio across all client segments
- Act in a thought leadership capacity to stay ahead of trends, regulatory guidelines and forces shaping the industry, and corresponding technology
- Manage the new idea intake process for internal stakeholders, acting as one of the primary points of contact
- Support the exploration of ideas by applying relevant market research and customer feedback
- Contribute to the creation of north star experiences and identification of key differentiators that align with product strategy
Business case creation, commercials and other artifacts- Support the development of business cases and other product artifacts for approval, including the drafting of epic hypothesis statements to support analysis and exploration
- Work closely with the Product Analysis team and SMEs, as needed, to understand impacts to systems, high-level requirements and development costs
Portfolio roadmap management- Support the ongoing management of the portfolio roadmap and annual planning activities
- Prepare reporting and regular updates for leadership
Product Communications and activation- Support, as needed, the internal and external rollout of features/capabilities and execution of communication strategy and messaging that aligns with market messaging, product strategy, and differentiation
- Support, as needed, the creation / ongoing maintenance of Product definition documents (including new and existing product catalog, definition documents, etc.), ensuring updates are made in alignment with product deployments
Required Qualifications: - Bachelor's degree; 5+ years of experience in the retirement industry
- Creative and innovative thinker with a results-oriented approach
- Knowledge of the retirement industry, competitive dynamics and trends
- Knowledge of channel-specific dynamics (broker/dealer, TPA, plan sponsor, participant)
- Knowledge of the ERISA and FINRA regulatory environment and DOL guidelines
- Excellent communication, organizational
When you join our team: - We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
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The role being advertised is an existing vacancy.
Referenced Salary LocationBoston, Massachusetts
Working ArrangementHybrid
Salary range is expected to be between$92,475.00 USD - $160,290.00 USD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
