Workstream

Revenue Operations Manager

Workstream$100K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in Revenue Operations, Sales Operations, or Customer Success Operations
  • Hands-on experience in area such as Quota Planning or Funnel Reporting
  • Proficient in using AI coding assistants like Claude Code
  • Experience with CRM platforms like Salesforce or HubSpot
  • Strong writing and organizational skills focused on documentation
  • Ability to thrive in fast-paced, unstructured environments

Responsibilities

  • Act as project manager for revenue-related initiatives across departments
  • Identify and resolve bottlenecks in lead-to-cash processes
  • Standardize workflows to enhance operational efficiency across GTM teams
  • Build and analyze dashboards using AI for real-time insights
  • Partner with Data team for consistent data governance and metrics
  • Architect internal automation solutions to reduce admin tasks
  • Provide data-driven insights to GTM leadership for growth strategies

Benefits

  • Mission-driven culture focused on empowering local businesses and deskless workers
  • Early employee status in a rapidly growing Series B startup with substantial funding
  • Opportunity to work closely with founding team and industry experts
  • Competitive health coverage with significant premium contributions
  • Access to in-office amenities and stocked kitchen
  • 401(k) plan and pre-tax commuter benefits
  • Stipend for learning and development
  • Flexible paid time off
Full Job Description
Grow With Us

We are seeking an AI-first and process-oriented Revenue Operations Manager to join our growing team. This role, reporting to the Head of Finance, is critical in helping compound ARR by shaping and operationalizing Go-To-Market (GTM) Strategy. An ideal candidate accomplishes this by generating insights that drive decisions, designing scalable processes, and building tools that GTM teams use daily.

You will partner with another RevOps Manager and cross-functional leadership to own the entire lifecycle of revenue processes, from lead handoff to customer retention, ensuring that leaders have the data they need to make decisions, no information is lost, and every GTM team has the tools and resources they need to succeed.

This is a full-time, office-based role requiring presence up to 5 days a week to foster close collaboration with cross-functional teams

Day In The Life

Process Optimization and Change Management
  • Act as a project manager for cross-functional revenue initiatives across Marketing, Sales, and Customer Success.
  • Identify bottlenecks in the lead to cash process to help increase top-line ARR and reduce revenue leakage.
  • Standardize workflows across our GTM teams to reduce operational overhead and build consistent expectations.

Data Analytics and Interbal Engineering
  • Build dashboards and ad-hoc analyses quickly and accurately, assisted by AI.
  • Partner with the Data team on data governance, establishing a metric dictionary to enable GTM teams to build their own accurate dashboards and analyses
  • Architect and build internal automation and tooling solutions using Claude Code to significantly reduce administrative tasks for GTM teams, working with GTM Engineering to deploy and host custom-built tools.

Strategic Alignment and AI Acceleration
  • Serve as a proactive thought partner to GTM leadership (Sales, Marketing, and Customer Success), providing timely, data-driven insights and advice to drive thoughtful growth.
  • Champion an AI-first operating model across the GTM organization, ensuring strategic planning and operational execution are assisted and accelerated by AI.
  • Assist in GTM Enablement efforts, teaching managers and team members how to leverage AI tools to unlock productivity and eliminate low-value admin tasks in their daily work.
Working at Workstream
  • We operate with urgency, ownership, and a growth mindset
  • This is not a traditional 9-to-5 role-we value accountability, flexibility, and getting results
  • If you thrive in high-growth environments and are passionate about building from scratch, we'd love to connect
  • Must be willing to report to the office for up to 5 times a week
Who You Are
  • 4+ years of experience in Revenue Operations, Sales Operations, Customer Success Operations, or similar.
  • Exposure to Quota/Compensation Planning, Commission Execution, Sales Territories, Deal Desk, Lead Routing, Renewal Operations, Funnel Reporting (hands-on experience in at least 2 of these areas).
  • Use Claude Code (or similar AI coding assistant) as your daily driver.
  • Proven experience working with CRM platforms (Salesforce/HubSpot) and writing code (SQL/Python).
  • Exceptional writing and organizational skills with a passion for documentation and knowledge management.
  • Ability to thrive in an unstructured, fast-paced environment and build processes from the ground up.
What We Offer
  • A mission-driven and value-based company dedicated to empowering deskless workers and local businesses
  • An early employee opportunity at a Series B hyper-growth startup with over $120M in funding
  • Work directly with the founding team and industry veterans to accelerate your career
  • Competitive salary and equity
  • Comprehensive health coverage: medical, dental, and vision. We pay 95% of premiums for employees and 85% for dependents
  • In-office amenities and stocked kitchen
  • 401(k) Plan
  • Pre-tax commuter benefits
  • Learning and development stipend
  • Flexible PTO


Know More About Workstream
  • https://www.workstream.us/blog/funding-series-b
  • https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
  • https://techbuzz.news/buzzworthy-august-27-2021/

Additional Information

About Workstream

Workstream is a human resources software company that provides a platform for hiring and managing hourly workers. The platform includes features such as job posting, applicant tracking, onboarding, and scheduling. Workstream's platform is designed to help businesses streamline their hiring and HR processes and reduce time-to-hire. The company was founded in 2017 and is headquartered in San Francisco, California.
Learn more about Workstream
Size
50 employees
Industry
Net Income
-$500,000
Founded
2017
Revenue
$1 million

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