About the RoleWe're looking for a Revenue Operations Manager to help build the operational foundation that powers our go-to-market organization. This highly visible, hands-on role will partner across the business to drive efficient growth through scalable processes, systems, reporting, and insights.
As a key member of the Revenue Operations team, you will help create visibility into business performance, improve how teams operate, and ensure our go-to-market engine can scale effectively. This role is ideal for someone who enjoys solving complex business problems, turning data into actionable insights, and working cross-functionally to improve execution across the customer lifecycle.
What you'll doDrive Revenue Operations & Business Execution- Support lead & pipeline reporting, performance dashboards, forecasting metrics and executive reporting.
- Own day-to-day administration and optimization of HubSpot, including workflows, properties, lifecycle stages, permissions, automation, and data management.
- Manage and optimize integrations across the GTM tech stack, ensuring accurate data flow and alignment between systems.
- Partner with sales and marketing to define, operationalize, and evolve KPIs for campaign attribution, conversion, and forecasting.
- Support annual planning initiatives and ongoing business performance analysis & partner with leadership on territory planning, capacity planning, quota administration, and operational decision-making.
- Analyze business performance to identify bottlenecks, process gaps, and growth opportunities.
- Develop dashboards and reporting that provide actionable insights across the funnel
- Evaluate and implement automation and AI-driven solutions that improve productivity and scalability
Enable GTM Systems & Process Excellence- Partner with business stakeholders to translate operational requirements into scalable CRM processes, automation, and system enhancements.
- Establish and maintain CRM governance, including data quality standards, field management, documentation, and change control processes.
- Ensure HubSpot effectively supports our go-to-market motions and business objectives
- Leverage deep HubSpot knowledge to improve reporting, automation, lead management, forecasting, and operational workflows
- Support integrations across the GTM tech stack
- Conduct regular audits for data integrity and drive continuous improvements to process and tooling.
- Help define scalable processes across the customer lifecycle, from lead management through renewal and expansion
- Drive adoption of operational best practices, data governance standards, and process consistency across teams
What you'll bring- 5+ years of experience in Revenue Operations, Sales Operations, Marketing Operations or related roles within a SaaS or technology company
- Strong experience administering and optimizing HubSpot, including workflows, automation, data management, reporting, and user support
- Strong understanding of CRM architecture, data governance, and business process design.
- Experience supporting forecasting, pipeline management, territory planning, and business reporting & providing actionable insights.
- Experience building scalable processes and operating models in growing organizations
- Excellent cross-functional communication and stakeholder management skills
- High ownership mindset with the ability to operate independently in a fast-paced, evolving environment
- Experience implementing AI-enabled workflows and automation solutions is strongly preferred
Our stack- CRM & Revenue Operations: HubSpot
- Sales Intelligence & Prospecting: Apollo.io
- Meeting Intelligence: Fathom