Revenue Operations Manager

NetBox Labs

$90K — $130K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Revenue Operations or related roles in SaaS/technology
  • Expertise in administering and optimizing HubSpot
  • Strong understanding of CRM architecture and data governance
  • Experience with forecasting and pipeline management
  • Proven capability in building scalable processes
  • Excellent cross-functional communication skills
  • Ownership mindset with independence in fast-paced environments
  • AI-enabled workflow implementation experience is preferred

Responsibilities

  • Support lead and pipeline reporting and create performance dashboards
  • Manage and optimize HubSpot for workflows, data management, and automation
  • Integrate GTM tech stack for accurate data flow
  • Partner with sales and marketing on KPIs for attribution and forecasting
  • Conduct performance analysis to uncover bottlenecks and growth opportunities
  • Develop actionable insights through dashboards across the customer funnel
  • Implement automation solutions to enhance productivity

Benefits

  • Hands-on role with significant visibility across the organization
  • Collaborative work with multiple business teams
  • Opportunity to influence growth strategies
  • Access to advanced tools and technologies
  • Focus on process improvement and operational excellence
Full Job Description
About the Role

We're looking for a Revenue Operations Manager to help build the operational foundation that powers our go-to-market organization. This highly visible, hands-on role will partner across the business to drive efficient growth through scalable processes, systems, reporting, and insights.

As a key member of the Revenue Operations team, you will help create visibility into business performance, improve how teams operate, and ensure our go-to-market engine can scale effectively. This role is ideal for someone who enjoys solving complex business problems, turning data into actionable insights, and working cross-functionally to improve execution across the customer lifecycle.

What you'll do
Drive Revenue Operations & Business Execution
  • Support lead & pipeline reporting, performance dashboards, forecasting metrics and executive reporting.
  • Own day-to-day administration and optimization of HubSpot, including workflows, properties, lifecycle stages, permissions, automation, and data management.
  • Manage and optimize integrations across the GTM tech stack, ensuring accurate data flow and alignment between systems.
  • Partner with sales and marketing to define, operationalize, and evolve KPIs for campaign attribution, conversion, and forecasting.
  • Support annual planning initiatives and ongoing business performance analysis & partner with leadership on territory planning, capacity planning, quota administration, and operational decision-making.
  • Analyze business performance to identify bottlenecks, process gaps, and growth opportunities.
  • Develop dashboards and reporting that provide actionable insights across the funnel
  • Evaluate and implement automation and AI-driven solutions that improve productivity and scalability
Enable GTM Systems & Process Excellence
  • Partner with business stakeholders to translate operational requirements into scalable CRM processes, automation, and system enhancements.
  • Establish and maintain CRM governance, including data quality standards, field management, documentation, and change control processes.
  • Ensure HubSpot effectively supports our go-to-market motions and business objectives
  • Leverage deep HubSpot knowledge to improve reporting, automation, lead management, forecasting, and operational workflows
  • Support integrations across the GTM tech stack
  • Conduct regular audits for data integrity and drive continuous improvements to process and tooling.
  • Help define scalable processes across the customer lifecycle, from lead management through renewal and expansion
  • Drive adoption of operational best practices, data governance standards, and process consistency across teams

What you'll bring
  • 5+ years of experience in Revenue Operations, Sales Operations, Marketing Operations or related roles within a SaaS or technology company
  • Strong experience administering and optimizing HubSpot, including workflows, automation, data management, reporting, and user support
  • Strong understanding of CRM architecture, data governance, and business process design.
  • Experience supporting forecasting, pipeline management, territory planning, and business reporting & providing actionable insights.
  • Experience building scalable processes and operating models in growing organizations
  • Excellent cross-functional communication and stakeholder management skills
  • High ownership mindset with the ability to operate independently in a fast-paced, evolving environment
  • Experience implementing AI-enabled workflows and automation solutions is strongly preferred
Our stack
  • CRM & Revenue Operations: HubSpot
  • Sales Intelligence & Prospecting: Apollo.io
  • Meeting Intelligence: Fathom

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