About The RoleWe're looking to fill a Revenue Operations role to join our NYC office and build the operational backbone that powers Shade's growth. This is an exciting opportunity for someone analytical and process-oriented who thrives in ambiguity. You'll turn messy data into actionable insights, design scalable workflows, and directly impact how we acquire, convert, and retain customers across the M&E industry.
What You'll DoCRM & Operations- Own HubSpot CRM configuration, workflows, and data quality
- Build multi-touch attribution models for marketing, events, and outbound touchpoints
- Design and implement operational workflows using Zapier and automation tools
- Evaluate, integrate, and drive adoption of GTM tools (Gong, Vitally, etc.)
- Create sales enablement collateral, battle cards, and process documentation
Analytics & Forecasting- Build GTM dashboards and forecasting models using SQL and BI tools
- Write and optimize SQL queries to extract, transform, and analyze data from multiple sources
- Develop sales forecasting models and lead scoring systems
- Perform deep-dive analyses to uncover insights and drive company-wide optimization
- Territory and Quota Alignment
GTM Support- Support Sales, Marketing, and CS teams with tooling, reporting, and operational infrastructure
- Partner with leadership to translate data insights into strategic recommendations
- Present actionable recommendations to help GTM teams maximize impact
Skills and Experience You'll Need- 3+ years in Revenue or Sales Operations, Business Operations, Analytics, Investment Banking, Consulting or within a fast-paced startup environment
- Strong HubSpot, Salesforce experience (pipelines, workflows, reporting)
- SQL proficiency and experience with BI tools
- Workflow automation experience (Zapier or similar)
- Track record working cross-functionally with GTM teams
- Self-starter with strong communication skills
- Bonus: Attribution modeling, forecasting experience, B2B SaaS background
- Experience working in Hubspot (preferred)
Nice to Haves- M&E or creative software industry experience
- Python/R for analytics
How we workOur team is flexible, works quickly, and is always interested in new technologies and ideas to accelerate development and improve our processes. We value scrappiness, curiosity, and a customer-first mentality. We move fast, make data-driven decisions, and aren't afraid to experiment and iterate.
What we offerWhen we hire we like to keep those hires. Because of this we offer benefits on top of salary + equity:
- Free lunch (<$30)
- Free dinner (<$30) if you stay more than 9 hours
- Fully covered health insurance including dental and vision (including dependents)
- 401k with % match
- Unlimited PTO
- Lifetime gym membership
- Commuter benefit for subway
- Creativity happens in person
