Marcus & Millichap

Revenue Operations Analyst

Marcus & Millichap$115K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, finance, economics, or related field, or equivalent experience.
  • 3-4 years in business operations, revenue operations, vendor management, or financial planning and analysis.
  • Familiarity with financial data reporting, including cost and revenue metrics.
  • Proficient with Excel, a CRM (Salesforce preferred), and business intelligence platforms (Tableau preferred) for data manipulation and reporting.
  • Proven experience managing recurring financial processes such as reconciliations or reporting.

Responsibilities

  • Support daily operations of corporate revenue programs, ensuring adherence to attribution models and program rules.
  • Maintain an inventory of sales technology and vendor agreements, tracking key metrics for strategic decisions.
  • Manage the approval workflow for agent support funds, collaborating with Accounting for accurate attribution.
  • Prepare detailed reports linking program performance to financial outcomes, ensuring accurate financial attribution.
  • Coordinate vendor communications and support the renewal process through necessary data analysis.

Benefits

  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) retirement plan with employer matching contributions
  • Life and disability insurance
  • Employee Assistance Program (EAP) and wellness resources
Full Job Description
The Revenue Operations Analyst supports the firm's corporate revenue programs and its enterprise technology and data agreements, working with program owners to maintain data, prepare reporting, track obligations, and coordinate follow-up. This role works across Sales, Operations, Growth, Accounting, FP&A, Legal, Marketing, and Technology.

The firm is scaling a set of corporate revenue programs, including strategic partnerships, qualified leads, and managed accounts, that generate revenue alongside the agent platform. It is also expanding a centralized model for the enterprise software and data agreements that support the field. Both require the same discipline: clean attribution, tracked obligations, recurring reporting, and a clear view of what the firm earns and what it spends. This role supports that discipline and prepares the reporting that shows what each program and agreement returns.

The base salary range for this role is $115,000- $130,000 per year. This position is eligible for a discretionary performance-based bonus. The exact bonus is not guaranteed and will vary based on individual performance, team results, and company performance. Actual pay will be determined by factors such as education, experience, and job-related skills relevant to the role. Marcus & Millichap is a multi-state employer and posted salary ranges are provided in good faith for compliance with all relevant pay-transparency regulations. These ranges may not reflect potential compensation for positions based in other states or regions.

Responsibilities

Revenue Program Operations. Support the day-to-day operations across the firm's corporate revenue programs: strategic partnerships, qualified leads, and managed accounts. Working alongside each program's owner, maintain the operating flow and attribution model for each within the CRM, and help extend them as the programs evolve. Reconcile partner-reported figures against internal data and flag variances and amounts owed for resolution. Document program rules and standard operating procedures as they are agreed. Recommend changes to program design where the data warrants. Support partner relationship coverage as the portfolio scales.

Revenue Tech Stack & Vendor Governance. Maintain a firmwide inventory of the platforms, data subscriptions, and productivity tools the sales organization runs on. Track contract terms, cost, license counts, and utilization for each, so renewal decisions are made on evidence. Run a central calendar of obligations, renewals, and notice periods spanning partner and vendor agreements. Provide the usage and cost analysis that informs subscription strategy and consolidation decisions, and support tool evaluation and renewal negotiations. Support day-to-day vendor communications for select tools, including reporting requests, escalation tracking, and renewal preparation.

Agent Support Spend. Run the day-to-day process for agent support dollars: partner with Accounting on attribution, maintain the approval and provisioning workflow, and prepare reporting on utilization and cost allocation. Help shape how allocations are tracked as the program formalizes.

Financial Attribution & Reporting. Prepare the recurring reporting that connects program and agreement performance to the firm's financials, covering attribution accuracy, referral conversion, managed account performance, and return on engagement. Apply consistent measurement standards from launch so programs can be compared as they scale. Partner with Accounting and FP&A so revenue earned and spend committed are attributed, invoiced, and recorded correctly, connecting program and vendor economics to the firm's P&L. Report on program impact for market, divisional, and finance leadership.

The Person

Qualifications & Experience

  • Bachelor's degree in business, finance, economics, or a related field, or equivalent practical experience.


  • 3-4 years in business operations, revenue operations, vendor or contract management, financial planning and analysis, or a comparable analytical and operational role.


  • Working knowledge of financial data, including cost, revenue, and budget reporting.


  • Comfort working with data in Excel, a CRM (Salesforce preferred), and a business intelligence platform (Tableau preferred). Able to define requirements, validate what is built, and prepare reporting. Administrator-level expertise is not required.


  • Track record of owning a recurring process with financial consequence, such as a close, a reconciliation, a renewal cycle, or a reporting package.


Preferred Qualifications

  • Familiarity with how a P&L is structured.


  • Experience administering vendor contracts, renewals, or software licensing at scale.


  • Experience supporting a workforce of independent contractors, franchisees, or other populations where program adoption depends on demonstrated value.


  • Commercial real estate, professional services, or brokerage exposure.


  • Proficiency with Microsoft 365 and comfort using AI tools within a daily workflow.


Competencies & Characteristics

  • Comfortable where definitions, systems, and precedent are still being established.


  • Strong written and verbal communication; effective with both technical and executive stakeholders.


  • Identifies what needs to happen next and moves it forward.


  • Follows a discrepancy to its source rather than working around it.


  • Thinks critically about the work and brings solutions alongside the problems.


  • Self-motivated, with high attention to detail and the ability to manage multiple and competing priorities.


Benefits:

Marcus & Millichap offers a comprehensive benefits package designed to support employees' health, well-being, and financial security. Eligible employees may have access to the following benefits, subject to the terms of applicable benefit plans:
• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) retirement plan with employer matching contributions
• Life and disability insurance
• Employee Assistance Program (EAP) and wellness resources

Benefits eligibility, coverage, and employer contributions may vary based on position, employment status, location, and length of service. This summary is provided for informational purposes only and does not constitute a guarantee of benefits. Additional details will be provided during the hiring process or upon request.

About Marcus & Millichap

Marcus & Millichap is a commercial real estate brokerage firm that specializes in investment sales, financing, research, and advisory services. The company was founded in 1971 and is headquartered in Calabasas, California. Marcus & Millichap has over 80 offices throughout the United States and Canada, and employs over 2,000 real estate professionals. The company's mission is to help clients achieve their investment goals through the strategic acquisition and disposition of commercial real estate assets.
Learn more about Marcus & Millichap
Size
801 employees
Market Cap
$1.3 billion
Industry
Net Income
$42.8 million
Founded
1971
5 Year Trend
+12.6%
Revenue
$716.9 million
NASDAQ

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