Revenue Operations

Adaption

$180K — $220K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in Revenue Operations, Sales Operations, or related go-to-market systems.
  • Extensive experience with HubSpot or similar CRM platforms, focusing on architecture and workflows.
  • Proficient in data analysis using SQL, spreadsheets, or BI tools.
  • Familiarity with APIs and lightweight internal tool development for workflow automation.
  • Background in supporting product-led or hybrid B2B sales strategies.
  • Experience in leveraging AI and automation to enhance revenue processes.
  • Expertise in integrating CRMs with product, billing, and customer success data.

Responsibilities

  • Own the architecture of the full funnel and CRM system managing all lifecycle stages and processes.
  • Design robust routing and handoff rules for opportunities and leads.
  • Conduct forecasting, pipeline inspections, and maintain clean opportunity data.
  • Integrate marketing, sales, product, and billing data to provide comprehensive account insights.
  • Develop automated workflows to streamline operations while ensuring proper governance.

Benefits

  • Equity grants for early hires as part of a competitive compensation package.
  • Comprehensive healthcare benefits including medical, dental, and vision.
  • Access to cutting-edge AI tools such as Claude Code, OpenAI, and unlimited use of Adapt.
Full Job Description
About the role

We are hiring the first dedicated owner of Revenue Operations to build one trusted revenue system from first signal through expansion. You will own the system-of-record architecture, data definitions, automation, and operating cadence that connect Marketing, Sales, pilots, product usage, billing, and customer growth.

The role centers on the end-to-end user funnel, HubSpot and data foundations, routing and ownership, reliable forecasting, and a small set of high-value automations. You will be an early and demanding user of Adapt, bringing AI into the revenue team's daily workflows and turning the strongest patterns into governed, repeatable systems.

What you will own

  • Full funnel and CRM architecture. Maintain clear lifecycle, qualification, opportunity, deployment, and expansion definitions, plus the CRM objects, properties, associations, permissions, and workflows that support them.
  • Routing and handoffs. Design and enforce fit, intent, assignment, response-time, qualification, and closed-won handoff rules.
  • Pipeline and forecasting. Run opportunity hygiene, forecasting, pipeline inspection, and decision-ready reporting that revenue leadership can trust.
  • Cross-system context. Connect marketing engagement, sales activity, product usage, billing, and customer signals into useful account and opportunity context using analytics, SQL, APIs, and integrations.
  • Automation and governance. Build auditable workflows and lightweight internal tools that remove repetitive work while preserving ownership, permissions, and human review.


What success looks like

  • The company operates from one agreed funnel, one active sales pipeline, and trusted definitions.
  • Routing, opportunity data, forecast reporting, and customer handoffs are reliable enough to support daily and weekly decisions.
  • A small number of trusted AI-assisted revenue workflows are documented, adopted, and automated, returning time to customer-facing teams while preserving ownership and human review.
  • A revenue operating system where no potential customer signal or lead is left behind.


What we are looking for

  • 4+ years in Revenue Operations, Sales Operations, or go-to-market systems
  • Deep experience with HubSpot or a comparable CRM platform, including architecture, workflows, permissions, reporting, and data quality
  • Strong analytical ability using SQL, spreadsheets, BI, or product analytics tools
  • Comfort with APIs, integrations, workflow automation, and lightweight internal-tool development
  • Experience supporting a product-led, usage-based, pilot-led, or hybrid B2B sales motion
  • An AI-native operating mindset and experience using AI, automation, or agents to improve how revenue teams work
  • Experience connecting CRMs with product data, billing, support, marketing, or customer success systems
  • Experience deploying agentic revenue workflows across Sales and Marketing with clear governance and human review


Benefits

  • Competitive compensation strategy including large equity grants for early hires at an early stage in the company's journey
  • Inclusive healthcare packages (medical, dental, vision)
  • Frontier AI access: Claude Code, OpenAI, Cursor, Codex, and most importantly unlimited internal use of Adapt itself


Base salary: $180-220k. Actual offer depends on skills, experience, and location. Total comp also includes equity, benefits, and potential bonus or variable pay. Your recruiter will walk you through the details.

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