Job Description

POSITION PURPOSE

There is no room for ordinary in anything we do. As the Revenue Manager, you will be responsible for developing and implementing revenue strategies to maximize the profitability of the hotel. You will work closely with the sales, marketing, and reservations teams to forecast demand, set pricing strategies, and optimize inventory to drive revenue growth.

ESSENTIAL FUNCTIONS

Areas of responsibility will include, but are not limited to the following:

• Develop and implement revenue strategies to increase profitability of the hotel
• Analyze market trends and competition to identify opportunities for revenue growth
• Work with the sales and marketing teams to develop pricing strategies for room rates, packages, and promotions
• Monitor demand patterns and adjust inventory levels to optimize revenue and occupancy
• Conduct regular revenue meetings with hotel management and provide insights and recommendations on revenue performance
• Develop and maintain accurate revenue forecasts to support budgeting and financial planning
• Monitor and manage distribution channels to ensure rate parity and maximize revenue
• Collaborate with the reservations team to optimize yield and manage room inventory
• Monitor and analyze key performance indicators (KPIs) related to revenue and occupancy, and adjust strategies as needed
• Ensure compliance with hotel pricing policies and revenue management best practices

Other:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Colleagues with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all colleagues are required to fully comply with Fairmont rules and regulations for the safe and effective operation of the hotel's facilities. Colleagues who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Additional duties as necessary and assigned.

SUPERVISION RECEIVED

Direct: Director of Revenue Management

Indirect: Director, Sales & Marketing

SUPERVISION EXERCISED

Direct: Revenue Analyst

Indirect: Reservations team coordination through collaboration with Reservations Manager

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write and understand the English language.
• Excellent communication and interpersonal skills
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
• Ability to think strategically and develop innovative revenue strategies
• Strong analytical skills and ability to analyze data and trends
• Proficient in Microsoft Office, with an emphasis on Excel and other analytical tools
• Knowledge of revenue management systems, hotel reservations systems, and distribution channels
• Knowledge of market segmentation and demand forecasting techniques
• Understanding of hotel financial statements and budgeting processes
• Highly organized with the ability to work in a fast-paced environment and manage multiple projects simultaneously
• Maintain a professional working environment
• Maintains confidentiality of proprietary information and protects company assets

Physical Demands

Frequency Key: Rare: up to 1 hour, Occasional: 1-3 hours, Frequent: 3-6 hours, Constant: 6-8 hours.

Physical Activity Frequency

Sitting Constant

Standing Occasional

Walking, climbing stairs Occasional

Crouching/Bending/Stooping Occasional

Lifting/Carrying (15 lbs.) Occasional

Reaching Occasional

Pushing/Pulling Occasional

Near Vision Constant

Far Vision Constant

Hearing Constant

Talking Constant

Must have manual dexterity to be able to operate office equipment such as computers, printers, photocopiers, FAX machines, multi-line touch tone phone, and other office equipment as needed.

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.

Qualifications

QUALIFICATION STANDARDS

Education

• Bachelor's degree in Hotel Management, Accounting, Finance, Mathematics, or Business Management preferred

Experience

• Minimum 3 years of progressive experience in revenue management, preferably within a luxury or resort hotel environment. Experience in destination resorts strongly preferred.

Licenses or Certificates

Not applicable.

Grooming

All colleagues must maintain a neat, clean and well-groomed appearance per Fairmont standards.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Additional Information

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.