Marriott International

Revenue Management Operations Leader

Marriott International$80K — $110K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-year degree in relevant field plus 4 years of experience OR 4-year degree plus 2 years of experience in revenue management, sales, or marketing.
  • Proven expertise in managing inventory and revenue maximization in a hotel or hospitality context.
  • Strong analytical skills with the ability to interpret revenue and profitability data effectively.
  • Experience in leading teams and collaborating with multiple stakeholders to implement sales strategies.
  • Familiarity with revenue management systems and tools to optimize financial outcomes.

Responsibilities

  • Lead inventory management and analysis activities across assigned hotels.
  • Collaborate with stakeholders to establish and execute effective sales and revenue strategies.
  • Manage room and function space authorizations, rates, and restrictions for optimal revenue.
  • Prepare forecasts, budgets, and reports detailing revenue and profit opportunities.
  • Serve as the primary resource for inventory and restrictions among revenue management leaders.

Benefits

  • Opportunity for career progression within the world's largest hotel organization.
  • Engagement in a collaborative and innovative work environment.
  • Access to comprehensive training programs for employee development.
  • Inclusivity in a diverse global team that values contributions from all employees.
Full Job Description
Job Description

JOB SUMMARY

Leads inventory management and analysis activities and staff in a given market. The position may have primary leadership responsibilities for a sub-set of hotels within the market and will partner with stakeholders on setting sales and revenue strategies. Position has overall responsibility for managing rooms and space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits. Ensures all rates, packages, and hotel sales strategy information is built in the hotel(s)' inventory systems. Develops and/or uses analytical tools and systems to maximize revenues and profit. Position is accountable for preparing forecasts, budgets and projections. .

CANDIDATE PROFILE

Education and Experience
• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years experience in the revenue management, sales and marketing, or related professional area.

OR
• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Revenue Management Projects and Strategy
• Contributes to sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities
• Provides inventory management functional expertise and leadership to sales leaders.
• Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.
• Provides critical input to market leaders for development of property sales strategy. May prepare for and lead sales strategy meetings for hotels in sub-market
• Understands and accurately represents individual property sales needs.
• Manages room authorizations, rates and restrictions.
• Manages function space authorizations, restrictions and rental.
• Utilizes brand's revenue management systems and tools to ensure that revenue and profit are maximized.
• Serves as an inventory and restriction expert for other Revenue Management leaders and stakeholders.
• Manages inventory to maximize cluster rooms revenue.
• Prepares sales strategy critique.
• Prepares budgets for transient, group and catering.
• Updates market knowledge and aligns strategies and approaches accordingly.
• Assists hotels with pricing and provides input on business evaluation recommendations.
• Serves as a demand expert for team members, GMs, and regional stakeholders
• Ensures that the hotel(s)' sales strategies are effectively implemented in the inventory systems.
• Provides recommendations to improve effectiveness of revenue management processes.
• Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.
• Promotes and protects brand equity.
• Participates in quarterly regional reviews.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example..
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.
• Establishes long-range objectives and specifies the strategies and actions to achieve them.
• Takes a predetermined strategy and driving the execution of that strategy.
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.

Analyzing and Reporting Revenue Management Data
• Actively participates in the weekly and long range forecasts.
• Compiles information, analyzes and monitors actual sales against projected sales.
• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space - 3-month and 6 month, long range and budget.
• Prepares revenue and profit opportunity analysis.
• Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.
• Extracts and analyzes data in order to draw viable/actionable business conclusions.
• Compiles information, analyzes and monitors actual sales against projected sales.
• Assists with account diagnostics process and validates conclusions.

Building Successful Relationships
• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
• Develops and manages internal key stakeholder relationships.
• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.
• Serves as the liaison, when necessary, between property and regional/corporate systems support.

Managing and Conducting Human Resources Activities
• Interviews and hires employees with the appropriate skills to meet the business needs of the operation.
• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Uses all available on the job training tools for employees.
• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
• Conducts employee performance appraisals according to Standard Operating Procedures.
• Administers bonus and incentive programs.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Solicits feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases.

This posting is for an existing vacancy.

About the Team

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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