Zocdoc

Revenue Enablement Lead

Zocdoc$120K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8+ years of experience in Revenue Enablement or related fields
  • Proven track record of designing large-scale onboarding programs
  • Strong skills in instructional design and adult learning principles
  • Ability to influence stakeholders without direct authority
  • Excellent communication skills with a strong executive presence
  • Experience leveraging generative AI tools and technologies
  • Familiarity with Salesforce, Gong, and LMS platforms (Articulate)

Responsibilities

  • Own onboarding programs for Revenue teams including New Business and Account Management
  • Partner with Revenue Leadership to define effective onboarding processes
  • Design tailored onboarding journeys to drive new hire productivity
  • Develop comprehensive onboarding playbooks outlining key learning elements
  • Create blended learning experiences that enhance retention and readiness
  • Establish reporting frameworks to analyze learner and business outcomes
  • Recommend program enhancements based on data analysis and performance trends

Benefits

  • Unlimited Vacation
  • 100% paid employee health benefits (medical, dental, vision)
  • Commuter Benefits
  • 401(k) with employer funded match
  • Corporate wellness programs through Wellhub
  • Sabbatical leave after 5+ years
  • Competitive paid parental leave and fertility reimbursement
  • Cell phone reimbursement
  • Employee Resource Groups and ZocClubs for community building
  • Great Place to Work Certified
Full Job Description
Your Impact on our Mission

At Zocdoc, we're on a mission to give power to the patient - and that starts with building a world-class revenue team that can effectively bring that mission to market. As a Revenue Enablement Lead, you'll be the strategic architect behind how every new revenue hire learns, ramps, and reaches full productivity. You'll own the onboarding experience from day one through independent performance for our New Business, Account Management, SMB, and Enterprise teams - designing the programs, playbooks, and measurement frameworks that turn great hires into high-impact sellers. The speed and effectiveness with which our revenue team ramps isn't just an enablement metric - it directly shapes Zocdoc's growth. That's the kind of impact you'll have in this role.

You'll Enjoy This Role If You Are...
  • A systems thinker who gets energized by building programs from the ground up - not just delivering training, but designing the full operating model behind it
  • Deeply data-driven and obsessed with measuring what works - you believe every program should have a clear success metric and a continuous improvement loop
  • A trusted cross-functional partner - you know how to build credibility with senior leaders and translate business priorities into actionable learning experiences
  • Comfortable with ambiguity and energized by figuring out the right answer in a fast-moving, high-growth environment
  • Someone who genuinely cares about the people you're enabling - you understand that a great onboarding experience changes the trajectory of someone's career
  • Collaborative but opinionated - you bring a clear point of view to the table and know how to align stakeholders around a shared direction

Your Day-to-Day
  • Serving as the strategic owner for onboarding programs across the entire Revenue organization - New Business, Account Management, SMB, and Enterprise
  • Partnering with Revenue Leadership to define what great onboarding looks like, setting program goals, ramp benchmarks, and governance models
  • Architecting role-specific onboarding journeys that guide new hires from day one through to independent productivity
  • Building and maintaining comprehensive onboarding playbooks that cover curriculum, learning objectives, certifications, manager responsibilities, and success milestones
  • Designing blended learning experiences - instructor-led, self-paced content, practice, coaching, and manager enablement - that drive retention and readiness
  • Building reporting frameworks that track both learner outcomes and business outcomes, analyzing data to identify trends and opportunities for improvement
  • Recommending and implementing program changes that measurably accelerate ramp, improve readiness, and increase program efficacy
  • Acting as the subject matter expert on onboarding strategy, influencing decisions with business data, learner insights, and performance trends

You'll Be Successful in This Role If You Have...
  • A deep commitment and unrelenting desire to build more equitable, inclusive, and diverse workplaces - you view this role as an opportunity to create meaningful, positive change
  • 5-8+ years of experience in Revenue Enablement, Sales Enablement, Learning & Development, Revenue Operations, Sales Leadership, or a related field
  • Demonstrated experience designing and owning onboarding or capability development programs at scale
  • Strong instructional design and adult learning expertise - you know how to structure learning that actually sticks
  • Experience partnering with senior cross-functional stakeholders and influencing without direct authority
  • A track record of using business performance data to inform program strategy and drive measurable outcomes
  • Excellent written and verbal communication skills with strong executive presence
  • Strong project management and organizational skills - you can manage multiple programs simultaneously without dropping the ball
  • Hands-on experience leveraging generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
  • The mentality of an entrepreneur/owner and a strong bias to action
  • Experience with Salesforce, Gong, LMS platforms (Articulate), enablement technologies, and learning analytics (preferred)

Benefits
  • Unlimited Vacation
  • 100% paid employee health benefit options (including medical, dental, and vision)
  • Commuter Benefits
  • 401(k) with employer funded match
  • Corporate wellness programs through Wellhub
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive paid parental leave and fertility/family planning reimbursement
  • Cell phone reimbursement
  • Employee Resource Groups and ZocClubs to promote shared community and belonging
  • Great Place to Work Certified


Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.

NYC Base Salary Range

$120,700-$150,000 USD

About Zocdoc

Zocdoc is a healthcare technology company that provides a digital platform for patients to find and book appointments with doctors and other healthcare providers. The company's platform allows patients to search for doctors by specialty, location, insurance, and other criteria, and to book appointments online or through a mobile app. Zocdoc also provides tools for doctors to manage their schedules, patient records, and online reputation. The company was founded in 2007 and is headquartered in New York City. Zocdoc has raised over $225 million in funding and has been recognized as one of the fastest-growing companies in the healthcare industry.
Learn more about Zocdoc
Size
1,000 employees
Industry
Founded
2007

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