ARC'TERYX

Retail Store Manager | Kitsilano | Vancouver BC

ARC'TERYX$96K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of leadership and retail management experience
  • Dynamic leadership skills for recruiting, hiring, and motivating a team
  • Entrepreneurial mindset with a focus on achieving tangible results
  • Passion for service and guest experience
  • Proven financial skills in budgeting, sales forecasting, and expense control
  • Ability to set a clear vision and align team goals
  • Commitment to finding the best solutions and doing what is right
  • Strong communication skills in both written and verbal forms
  • Excellent time management and problem-solving abilities
  • Proficiency in Microsoft Office Suite and physical ability to lift up to 30 lbs.

Responsibilities

  • Lead the team in accordance with Arc'teryx Vision, Purpose and Values
  • Manage store operations across five business pillars
  • Train and coach staff to deliver an exceptional guest experience
  • Engage in floor leadership for 80% of the workweek
  • Oversee the entire employee experience from onboarding to offboarding
  • Drive store profitability through team involvement in sales targets
  • Manage scheduling and hours with a strong focus on guest and employee experiences
  • Build community partnerships for brand awareness and engagement
  • Oversee product and inventory management processes
  • Utilize company tools for strategic store planning and results accountability
  • Conduct weekly leadership meetings to share brand updates

Benefits

  • Full-time salaried position with varied shift requirements
  • Opportunity to impact team development and guest satisfaction
  • Engage in a community-focused brand promoting outdoor lifestyles
  • Experience working with a well-known and respected outdoor apparel brand
  • Access to employee discounts and product training opportunities
Full Job Description
As an Arc'teryx Store Manager, here's what you'd be doing:

  • Leading a team in alignment with the Arc'teryx Vision, Purpose and Values
  • Managing the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people), you are well rounded in all five pillars through training and time in role
  • Leading the training and coaching of a high performing team through the lens of the Arc'teryx Guest Journey and our commitment to best-in-class guest experience
  • Championing floor leadership and exceptional guest experience by leading from the floor 80% of your week
  • Overseeing the entire employee experience from onboarding through offboarding(hiring, training, developing, performance management, and termination)
  • Running a profitable store by enrolling the entire team to achieve sales targets and driving discipline in labor planning and controllable expenses
  • Owning hours management and scheduling for your team with a deep commitment to the guest and employee experiences
  • Building partnerships within your community to discover brand ambassadors and influencers to drive increased brand awareness
  • Owning all product/inventory management at your store, including executing product walkthroughs, overseeing visual merchandising and sell-through
  • Utilizing company tools to strategically plan your store budget and labor hours, with full accountability for the results
  • Leading weekly leadership meetings to inform on brand updates and the five areas of the business (People, Product, Community, Operation and Finance)


Are you our next Store Manager?

  • You have 3-5 years of leadership and retail management experience
  • You have dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders
  • You possess an entrepreneurial spirit and continuously evolve to achieve great results
  • You have a passion for service and delivering an exceptional experience for guests
  • You have proven financial acumen to include: budgeting and forecasting sales, gross margin, expense control and net profit
  • You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
  • You seek the best (not necessarily the easiest) solutions, with an unwavering commitment to do what is right
  • Your passion for leading is paralleled by your passion for getting outside and living it
  • Strong written and verbal communication
  • Excellent time management and problem-solving ability
  • Efficient with Microsoft suite (Word, Excel, Outlook, Excel, etc)
  • Ability to lift up to 30 lbs


Expectations:

  • All employees' availability must reflect the needs of the business, which may change from time to time. The Store Manager determines the availability needs (in partnership with the Regional Manager), and this schedule could include a combination of shift times, including mornings, evenings, and weekends.
  • All employees are expected to be available to work "Black Friday" (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.
  • You are fully accountable for and oversee the execution of all deliverables on the Store Manager Role and Responsibilities document, and you perform the role responsibilities of the Product Guide, Lead and Assistant Store Manager as needed


Compensation:

The salary range for this role is CAD$96,000 - CAD$120,000

Details:

Hours: Full Time - 40 hours per week (five days a week)

Compensation: Salaried

#LI-Onsite

About ARC'TERYX

ARC'TERYX is a Canadian outdoor clothing and sporting goods company founded in North Vancouver, British Columbia, in 1989. The company makes a wide range of high-end outdoor clothing, backpacks, and climbing gear. The company's products are sold in over 50 countries worldwide. ARC'TERYX is known for its innovative designs and use of high-quality materials. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact. ARC'TERYX is a subsidiary of Amer Sports Corporation, a Finnish sporting goods company.
Learn more about ARC'TERYX
Size
1,000 employees
Industry

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