Micro Center

RETAIL SALES AND MERCHANDISING MANAGER

Micro Center • $95K — $110K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years experience in high-volume retail management, preferably in consumer electronics
  • Strong leadership skills with a focus on team development and coaching
  • Ability to analyze P&L and recommend business improvements
  • Experience in managing staffing and training processes
  • Physical capability to lift up to 50 lbs and stand for long periods

Responsibilities

  • Ensure store operations and safety are maintained at all times
  • Resolve customer issues promptly in line with company policy
  • Achieve sales and productivity targets consistently
  • Oversee visual merchandising according to corporate standards
  • Coach and communicate sales results to all store associates
  • Review financial performance monthly with the General Manager
  • Lead store opening and closing procedures

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Paid time off for regular associates
  • 401K plan with company matching
  • Employee discount including Friends & Family discounts
  • Tuition reimbursement and education discounts
  • Extensive job training from vendors and company
  • Career advancement opportunities
Full Job Description
We are currently seeking a self-motivated, results oriented **RETAIL SALES AND MERCHANDISING MANAGER **for our **NEW STORE OPENING** in Miami! It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! **The salary range is $95 - 110K + Bonus potential.** Click here to view our job video **MAJOR RESPONSIBILITIES:** - Maintain orderly operation and safety of all areas of responsibility; ensure that sales policies and procedures are being properly carried out at the store level - Through sales floor leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policy - Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals - Ensure the execution of ad set and visual merchandising standards - Provide regular coaching and feedback to supervisors and ensure sales goals and results are communicated to all associates throughout the store - Review P&L statements with the General Manager on a monthly basis to identify areas of concern; recommend and implement sales improvement plans - Participate in and lead open and close procedures - Serve as manager-in-charge during absence of General Manager or other store managers - Manage all freight flow and merchandise processing, including regular cycle counts and tracking of company assets through inventory control - Manage staffing, orientation and training to ensure competent supervisors and associates are hired, trained and scheduled to properly service our customers - Develop and coach supervisors and sales associates in all departments in the areas of product knowledge, solution selling, standard operating procedures and customer satisfaction - Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed - Perform other duties and tasks as assigned **EDUCATION & EXPERIENCE:** - Two or more years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industry - A college degree is preferred - Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service - Experience in human resources functions and capable of hiring, retaining and coaching qualified employees - Ability to execute corporate initiatives and analyze the competition - Physical requirements: lift up to 50 lbs., stand for prolonged periods of time - Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays **MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:** - Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates - Paid Time Off for Regular Associates - 401K Plan with Company Match - Employee Discount that includes a Friends & Family Discount Program - Tuition Reimbursement & Education Discounts - Esteemed Vendor & Company Job Training - Career Advancement Opportunities **OUR GROWTH OPPORTUNITIES:** At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

About Micro Center

Micro Center is a computer and electronics retailer with headquarters in Hilliard, Ohio. The company was founded in 1979 and operates 25 stores across the United States. Micro Center offers a wide range of products including computers, laptops, tablets, and gaming consoles. The company also offers repair services and technical support. Micro Center is known for its competitive pricing and knowledgeable staff.
Learn more about Micro Center
Size
2,500 employees
Industry
Founded
1979

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