Demonstrated focus on sales effectiveness in partner channels
Proven experience in training and development, specifically in sales and product/system knowledge
Strong understanding of compliance processes related to products and sales
Ability to act as a single point of contact for partners in day-to-day operations
Responsibilities
Provide coaching and training to new Sub-Dealer Partners on sales, products, and customer service standards.
Conduct regular site visits to evaluate partner performance and offer support.
Create and deliver training materials and presentations for partner development.
Collaborate with internal teams to resolve partner issues and improve processes.
Monitor metrics and offer actionable insights for partner performance improvement.
Serve as a communication bridge between Wireless DNA and Sub-Dealer Partners.
Stay informed on industry trends to deliver relevant partner support.
Benefits
Comprehensive coaching and support for partner training
Opportunities to develop training materials and presentations
Collaboration with various internal teams to optimize processes
Access to industry insights and trends for informed decision-making
Build long-term relationships with partners for sustained business success
Full Job Description
Provide comprehensive coaching and training to new Sub-Dealer Partner locations on product knowledge, sales techniques, and customer service best practices.
Conduct regular site visits to assess partner performance, provide feedback, and offer additional support as needed.
Develop and deliver training materials, presentations, and resources to support partner development and growth.
Collaborate with internal teams to address partner needs, resolve issues, and optimize processes.
Monitor partner performance metrics and provide actionable insights and recommendations for improvement.
Act as a liaison between Wireless DNA and our Sub-Dealer Partner locations, ensuring effective communication and alignment of goals and expectations.
Stay up-to-date on industry trends, market changes, and product updates to provide relevant and timely support to partners.
Foster a positive and collaborative working relationship with partners to promote loyalty and long-term success.
Min 8 years of experience with exposure to Telecom Industry
Focus on Sales Effectiveness across our Partner Channel
Training - Sales and Product/System
Compliance - reinforce the compliance of process, product, sales, etc.
.Responsible to ensure that they have full knowledge of RCI Products and Services and can train the partner staff
Is the one point of contact at WDNA for partner (for day-to-day operations)Relationship with DP/Staff as it relates to day-to-day operation Business Review - monthly/quarterly.