Tata Consultancy Services

Retail Domain Specialist

Tata Consultancy Services • $149K — $202K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in Business, Supply Chain, Retail Management, Engineering, or related field; MBA preferred.
  • Proven advisory experience with senior business and technology leaders.
  • Skilled at translating strategic needs into actionable transformation plans.
  • Knowledge in merchandising, supply chain, store operations, digital commerce, and retail technology.
  • Experience developing business cases and executive-level recommendations.
  • Strong presentation skills for executive workshops and discussions.

Responsibilities

  • Develop transformation roadmaps that align with business goals.
  • Partner with executives to uncover growth and efficiency opportunities.
  • Analyze and improve retail processes including merchandise planning and inventory management.
  • Recommend process enhancements for better customer experience and profitability.
  • Bridge business needs with technology solutions.
  • Establish relationships with senior retail executives across various functions.
  • Present strategic recommendations and business cases to leadership.

Benefits

  • Opportunity to drive significant business transformation in retail.
  • Collaboration with high-level stakeholders in the industry.
  • Engagement in impactful advisory and technology initiatives.
  • Possibility to lead and shape retail strategies and operational excellence.
  • Professional development through thought leadership and consulting accelerators.
Full Job Description
We are seeking an experienced Retail Domain Expert/Consultant to drive business transformation, advisory engagements, and technology-enabled innovation across retail organizations. The candidate will act as a trusted advisor to business and technology stakeholders, helping shape retail strategies, operational excellence initiatives, digital transformation programs, and value realization outcomes.

The ideal candidate should possess deep expertise across Retail Merchandising, Supply Chain, Store Operations, Omni-channel Commerce, Inventory Management, Pricing & Promotions, Customer Experience, and Retail Technology platforms.

  • Develop transformation roadmaps aligned to business goals and financial objectives.
  • Partner with client executives to identify growth opportunities and operational efficiencies.
  • Analyze and optimize end-to-end retail processes covering merchandise planning, forecasting and replenishment, pricing and promotions, inventory management, store operations, warehouse and distribution, order management, and digital commerce.
  • Recommend process improvements to enhance customer experience and profitability.
  • Bridge business requirements and technology solutions.
  • Build relationships with Retail SVPs, Supply Chain Leaders, Merchandising Leaders, and Digital Commerce Executives.
  • Present recommendations and business cases to leadership teams.
  • Support RFPs, proposals, and client pursuits.
  • Develop thought leadership and consulting accelerators.


Qualifications:

  • Bachelor's Degree in Business, Supply Chain, Retail Management, Engineering, or a related field; MBA preferred.
  • Demonstrated ability to advise senior business and technology stakeholders.
  • Ability to translate retail strategy and operational needs into practical transformation roadmaps.
  • Experience across merchandising, supply chain, store operations, digital commerce, and retail technology.
  • Ability to develop business cases, executive recommendations, proposals, and transformation narratives.
  • Strong facilitation and presentation skills for executive workshops and client discussions.


Salary: 149600-202400 a year

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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