Retail Channel Sales Manager

Visual Comfort & Co.

$90K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred; High School diploma or GED required
  • 5+ years of experience managing relationships in independent distribution channels
  • Proven track record of meeting and exceeding sales targets
  • Strong interpersonal and communication skills for effective negotiation
  • Proficiency in CRM software and sales reporting tools

Responsibilities

  • Manage and grow existing showroom and store accounts while developing new business opportunities
  • Act as the primary contact for key accounts to ensure customer satisfaction
  • Identify and pursue new business opportunities within the industry
  • Develop sales presentations tailored to attract new clients
  • Implement comprehensive sales strategies to achieve sales targets
  • Provide regular sales forecasts and market insights to senior management
  • Build long-term relationships with key decision-makers and stakeholders

Benefits

  • Work-Life Balance: Monday - Friday, 8:00am - 5:00pm with required travel.
  • Training & Development: Comprehensive training and ongoing education opportunities.
  • Paid Time Off: Generous vacation and paid time off policies.
  • Holidays: 7 paid holidays plus 2 floating holidays.
  • Health Benefits: Majority of medical, vision, and dental coverage paid by the company.
  • Insurance: Company-provided life insurance and short-term disability coverage.
  • Retirement: 401(k) plan with company matching available.
Full Job Description
This role will manage and grow our existing lighting showroom, furniture store, and specialty store accounts while developing new business opportunities through targeted customer acquisition.

Visual Comfort Offers:

  • Work-Life Balance: Monday - Friday, 8:00am - 5:00pm with travel required in the market
  • Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
  • Paid Time Off: Generous vacation accrual and paid time off policies.
  • Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
  • Compensation: Competitive compensation plan plus monthly commissions
  • Health Benefits: Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date.
  • Insurance: Company-provided life insurance and short-term disability coverage.
  • Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.


How success is defined:
  • Account Management:
    • Maintain and strengthen relationships with existing lighting showroom and furniture store accounts.
    • Act as the primary point of contact for key accounts, ensuring customer satisfaction and addressing any issues promptly.
    • Develop and execute strategic plans to increase sales volume and profitability within existing accounts.
  • New Business Development:
    • Identify and pursue new business opportunities with lighting showrooms, furniture stores, and specialty stores.
    • Develop tailored sales presentations and proposals to attract new clients.
    • Conduct market research to identify emerging trends and opportunities within the industry.
  • Sales Strategy & Execution:
    • Develop and implement a comprehensive sales strategy to achieve and exceed sales targets.
    • Collaborate with the sales and marketing teams to develop product positioning and promotional activities.
    • Provide regular sales forecasts, activity reports, and market insights to senior management.
  • Product Knowledge & Training:
    • Maintain a deep understanding of product offerings and industry trends.
    • Educate clients on product features, benefits, and applications.
    • Provide product training to retail staff to enhance product knowledge and sales performance.
  • Relationship Building:
    • Build long-term relationships with key decision-makers and stakeholders within client organizations.
    • Attend industry trade shows, events, and client meetings to strengthen relationships and identify opportunities.
  • VCC General:
    • Work effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
    • Exhibit and adhere to the established Visual Comfort Company Values.
    • Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule. Be fully present in the workplace to effectively collaborate and communicate amongst coworkers and teams.


What you will bring:
  • Bachelor's degree preferred.
  • Experience working with lighting showrooms and furniture stores.
  • Familiarity with specialty store sales and distribution models.
  • Minimum of 5 years of experience managing relationships in independent distribution channels.
  • High School diploma or GED required.
  • Equivalent combinations of education and experience will be considered for this role
  • Experience in lighting product sales is a strong plus.
  • Proven track record of meeting and exceeding sales targets.
  • Strong interpersonal and communication skills, with the ability to influence and negotiate effectively.
  • Ability to develop and execute effective sales strategies.
  • Travel as needed to meet with clients and attend industry events.
  • Experience working with lighting showrooms and furniture stores.
  • Proficiency in CRM software and sales reporting tools.
  • Strong problem-solving skills and ability to work independently.
  • Strong aptitude for and proficiency navigating Systems and Programs
  • Experience in interior design, custom home building products, luxury home furnishings and/or lighting industry a plus
  • Exceptional organizational and time management skills, with a strong attention to detail
  • Ability to prioritize and handle multiple tasks and changing priorities
  • Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
  • Demonstrate exceptional communication across all contact channels, including email, chat and phone
  • Available to work a flexible schedule including weekends, early mornings, late evenings
  • Must be located in the DC, Maryland or Virginia


Compensation: $90,000 plus monthly commissions

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