Restaurant General Manager

SSP Group

$80K — $82K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent; associate's degree preferred.
  • Minimum 3 years of restaurant management experience as General Manager required.
  • Experience in full-service restaurant management with a bar is essential.
  • Culinary background is desirable.
  • Proficiency in MS Office and Point-of-Sale systems.
  • Strong organizational skills with ability to prioritize tasks.
  • Effective communication skills across diverse groups.

Responsibilities

  • Manage all front of house and kitchen operations effectively.
  • Ensure food quality compliance and maintain recipe standards.
  • Optimize food and labor costs for enhanced profitability.
  • Lead recruitment, training, and performance management for the team.
  • Enforce adherence to company policies and state health regulations.
  • Maintain merchandising standards and monitor inventory.
  • Oversee financial tasks including budgeting and payroll management.

Benefits

  • Opportunity for quarterly and year-end bonuses.
  • Comprehensive health, dental, vision, and life benefits.
  • Paid Time Off and 401K with company match.
  • Supportive career development and growth opportunities.
  • Dynamic working environment at a major airport.
Full Job Description
Ontario International Airport (ONT) | Tap & Pour

  • $80,000 - $82,000
  • Opportunity for quarterly bonus and year-end super bonus
  • Comprehensive Benefits Package
  • Career Progression Opportunities
  • Full-Serve Restaurant w/ Bar Environment


We are looking for a Restaurant General Manager to lead the Tap & Pour Restaurant in the Ontario International Airport (ONT). Are you a experienced food service professional with a passion for high-volume, a stickler for food safety, and a knack for leadership? We want you!

What You'll Do:
  • Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provide feedback including disciplinary action.
  • Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company and food safety specifications.
  • Cost Control: Optimize food and labor costs to maximize profitability.
  • Lead and Develop the Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment.
  • Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
  • Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
  • Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll.
  • Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.


What We're Looking For:
  • Educational Background: High School Diploma or equivalent, associate's degree or equivalent coursework preferred.
  • Experience & Technical Training: Minimum 3 years restaurant management experience in a General Manager role required. Full-Service Restaurant (w/Bar) General Management experience required. Culinary background is desirable.
  • Other Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
  • Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.


Why Join Us?
  • Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.
  • Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
  • Competitive Compensation: Salary + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program, and more!


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