Sartorius

Research & Development Field Account Manager Strategic Accounts -Massachusetts/ New Jersey

Sartorius$100K — $125K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field
  • 3+ years in customer-facing roles within biopharma environments
  • Strong experience in R&D contexts
  • Ability to influence senior decision-makers in scientific environments
  • Expertise in stakeholder management across R&D networks
  • High proficiency in CRM tools, particularly Salesforce (SFDC)
  • Willingness to travel over 50% of the time

Responsibilities

  • Build relationships with R&D stakeholders to enhance engagement and trust
  • Track molecule pipeline status to identify technology seeding opportunities
  • Translate R&D needs into structured use cases for validation
  • Drive validation of technologies through product trials and documentation
  • Support pilot and clinical-phase trials with focus on process optimization
  • Monitor and control the process landscape within the account
  • Ensure structured handovers of validated programs to commercial teams

Benefits

  • Mentoring and leadership development programs
  • Flexible work schedules and generous paid leave
  • Comprehensive onboarding with virtual resources
  • Supportive and collaborative company culture
  • Diverse health and well-being options including various medical plans
  • State-of-the-art working environment with the latest technology
  • 401(k) plan with company match
  • Flexible spending options for health care and transportation expenses
  • Comprehensive insurance options and support services
Full Job Description
The Research & Development Field Account Manager Strategic Accountsis a field-based role who drives earlystage value creation in assigned Strategic Accounts by building deep customer R&D site engagement, maintaining regular onsite presence at discovery and R&D labs, (located in Massachusetts & New Jersey), supporting pilot and clinicalphase process trials, ensuring transparency and control of the molecule and process footprint, and converting validated technology seedings into structured opportunities for commercial teams. The ideal candidate will reside in either Massachusetts, or New Jersey.

What you will accomplish together with us:

  • Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders to increase access, trust, early visibility of molecule programs, discovery and R&D process decisions

  • Map and maintain molecule pipeline visibility by tracking program status, site footprint, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation

  • Identify and prioritize earlystage technology seeding opportunities by translating R&D process needs and discoverystage requirements (e.g. media, cell line, critical raw materials, data/analytics enablement) into concrete use cases and aligning required Business Units technical experts for validation support, including new molecules, processes, and modalities to create future longterm value beyond existing business

  • Drive validation of selected technologies through process & product trials and defined process steps with the customer, including scaleup / scaledown and manufacturingsensitive validation where applicable, applying a processconsultancy approach, documenting outcomes and readiness signals to support progression toward pilot/clinical or manufacturing adoption

  • Support pilot and clinicalphase (Phase I 3) process and product trials by enabling scaleup / scaledown validation, process optimization, and manufacturingsensitive readiness in collaboration with Product Development, Tech Transfer, and CMOs

  • Control and monitor the new process landscape within the account (new processes, transfers, new modalities) by flagging footprint changes, risks, and implications early to relevant internal stakeholders

  • Execute structured handovers of validated programs to the commercial scope by packaging stakeholder maps, process context, validation evidence, and next actions

What will convince us:

  • Masters degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field

  • 3+ years in customer-facing roles in biopharma environments (e.g., process development support, technical sales, applications, scientific support) with strong exposure to R&D contexts

  • Demonstrated ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths

  • Confident communicator able to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions

  • Strong stakeholder management across customer R&D networks and internal matrix teams

  • High proficiency in CRM (SFDC) and disciplined documentation for structured handover (pipeline tracking, customer processes, validation evidence, decision points) for datadriven sales steering

  • Willing to travel >50% as this role is heavily focused on external customers

  • Identification with our core values: Sustainability, Openness, Enjoyment

Compensation for this position will be a base salary between $100,000 and $125,000, depending on experience and qualifications, plus a sales incentive plan and car allowance.

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as Coaching, Agile Working and a Businesswomens Network
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Womens Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

About Sartorius

Sartorius AG is an international pharmaceutical and laboratory equipment supplier, covering the segments of Bioprocess Solutions and Lab Products & Services.
Learn more about Sartorius

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