5+ years of experience in supply chain, procurement, finance, or accounting
Strong knowledge of Oracle R12 Requisition to Pay EBS modules (PO and AP)
Excellent communication skills for standardizing processes across units
Understanding of North American Requisition to Pay practices
Experience in complex problem resolution with a customer-centric approach
Ability to work standard Eastern Time hours
Demonstrated experience in incident management and change management processes.
Responsibilities
Plan, execute, and manage specific projects assigned by the Solutions Manager
Conduct testing for implementations and projects
Become a subject matter expert in end-to-end Requisition to Pay systems for North America
Support custom Buy Pay processes and enhancements
Assist with implementations and divestitures as per company strategy
Resolve daily issues related to various customer systems.
Benefits
Support for continuous improvement initiatives
Opportunities for professional development and training
Engagement in strategic projects aligned with organizational goals
Work in a collaborative team environment
Potential for career progression within the organization.
Full Job Description
Details:
Stefanini is looking for a Requisition to Pay Solutions Specialist in Pittsburgh, PA 15212
Job Title: Requisition to Pay Solutions Specialist
Location: 201 Isabella St Pittsburgh, PA 15212
Job Summary
This position resides in the Financial Services, Solutions Team organization and is responsible for supporting a broad range of functions within the FSS Solutions Team with a focus on the North American region.
Solutions Team functions can include project management, data analysis, process improvement/optimization, customer service support for Solution processes, escalated issue resolution and rework elimination.
This position also provides customer/technical support, ensure the effective operation, utilization and development of the various systems and solutions, including but not limited to our Requisition to Pay related processes/systems.
The position holder is managing the continuous working system environment for users, ensures availability according to agreed service levels, provides input and support for continuous improvement of use of systems and related procedures.
Primary Responsibilities (90% workload)
Plan, execute, and manage assigned, track specific projects for the Solutions Team. Projects will be assigned by Solutions Manager.
Execute and manage testing for implementations and projects.
Become the subject matter expert in full end-to-end Client Requisition to Pay EBS systems process with a focus on North American regional requirements.
Become subject matter expert for custom and optimized Buy Pay processes (B2B and Pull Pay).
Support Implementations/Divestitures, as required per company's strategic direction.
Assist with daily problem resolution related to various systems used by customers.
Secondary Responsibilities (10% workload)
Manage and organize training for customers/locations, as needed.
Assist customers with general issues which require expert level problem solving skills.
Develop expertise in and manage key metrics of the Service Level Agreement and KPIs within the Requisition to Pay area with our business customers to ensure metrics are met per the agreement.
Replaces/substitutes other team members as per instruction of the Manager.
Provide support for customers with audits and audit related activities.
Maintain current documentation and update accordingly and on schedule.
Learn and deploy Client's standards, policies and procedures.
In addition to the above the job holder on the order of his/her supervisor is obliged to perform any tasks which may be needed for the department's work and are not in contradiction with the laws and the company policies and regulations.
Job Requirements
Details:
Skills:
Minimum 5 years business experience, including supply chain, procurement, finance, and/or accounting.
Strong understanding of Oracle R12 On-Prem Requisition to Pay EBS modules. (PO and AP
Ability to communicate best practices to locations and process standardization across multiple operating units and regions.
Understand full end to end processes in the FSS Solutions area.
Strong understanding of North American Requisition to Pay practices (PO, AP, Requisitions, payments, interfaces, supplier, AP/PO accounting).
Strong customer focus, and experience with highly complex problem resolutions.
Be available to work at a standard Eastern Time schedule.
Clear, concise communication (technical + business translation).
Ability to independently initiate and manage projects to completion. Proven experience in
Incident management.
Problem/root cause analysis.
Change management processes.
Demonstrates:
Accountability (owns issue through resolution).
Independent troubleshooting before escalation.
Experience in Oracle R12 EBS RtP processes and solutions support tasks, such as patch testing, system bug issue resolution, customization, etc.
Education:
Bachelor's Degree from an accredited institution.
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face to face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
