Bachelor's in supply chain management, Business, Engineering, Operations, or related fields; or equivalent experience.
5+ years in repair planning, warehouse, order management, or supply chain in an industrial service context.
Experience leading teams and coordinating workloads in a fast-paced environment.
Strong knowledge of SAP or similar ERP systems for data-driven decision-making.
Excellent communication skills for leadership and cross-functional collaboration.
Experience within gas turbine or industrial service operations preferred.
Responsibilities
Guide a team in repair order management, setting priorities and performance standards.
Oversee the repair order execution process in coordination with multiple internal teams.
Monitor schedules, material readiness, and delivery commitments to identify and mitigate risks.
Drive process consistency, data quality, and continuous improvement initiatives.
Collaborate with stakeholders to align customer needs with operational capabilities and material availability.
Support team performance reporting and talent development initiatives.
Benefits
Career growth and development opportunities; supportive work culture.
Company paid health and wellness benefits.
Paid time off and paid holidays.
401K savings plan with company match.
Family building benefits.
Parental leave.
Full Job Description
A Snapshot of Your Day
As the Repair Order Management team lead, your day will focus on repair planning for domestic service centers, order execution, and customer delivery performance. You will provide direction, remove roadblocks, align priorities across functions, and ensure the team has the structure, tools, and support needed to execute consistently. This role requires strong leadership, operational discipline, and the ability to connect repair planning, order management, warehouse, procurement, logistics, and customer requirements into a clear execution plan.
How You'll Make an Impact
Guide a team responsible for repair order management activities, ensuring clear priorities, accountability, and performance expectations.
Oversee repair order execution from demand intake through completion, coordinating with operations, procurement, logistics, engineering, warehouse, logistics, suppliers, and customer-facing teams.
Monitor workload, schedule adherence, material readiness, repair planning milestones, and delivery commitments to identify risks and drive timely escalation.
Drive process discipline, standard work, data quality, and continuous improvement across repair planning and order management workflows.
Partner with internal stakeholders to balance customer requirements, operational capacity, material availability, and business priorities.
Support team performance reporting, issue resolution, talent development, cross-training, and succession planning within the function.
What You Bring
Bachelor's degree in supply chain management, Business Administration, Engineering, Operations, or other related fields, or equivalent professional experience.
5+ years of experience in repair planning, warehouse, order management, supply chain, procurement, operations, logistics, or a related industrial service environment.
Prior experience leading people, coordinating team workload, or providing functional leadership in a fast-paced operational environment.
Strong working knowledge of SAP or similar ERP systems, with the ability to use data to manage priorities, identify constraints, and support decision-making.
Demonstrated ability to communicate clearly, lead through change, resolve complex issues, and build effective partnerships across functions.
Experience supporting gas turbine, rotating equipment, repair, aftermarket parts, or industrial service operations is preferred.
Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the Team
Gas Services
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Rewards
Career growth and development opportunities; supportive work culture
