Remote | SalesOps & Business Analytics Specialist - $100,000-$140,000/year We are sharing a full-time opportunity for an experienced SalesOps & Business Analytics Specialist with strong expertise in sales operations, CRM administration, business intelligence, forecasting, pipeline management, and data-driven decision-making to strengthen the systems and analytics behind a growing revenue organisation. The role will work closely with sales operations leadership to improve CRM processes, pipeline visibility, forecasting, reporting, and analytical decision-making. The ideal candidate combines strong operational judgement with hands-on analytical skills and the ability to translate complex data into clear recommendations for business stakeholders. Key Responsibilities CRM Operations & Optimisation • Support and improve day-to-day CRM operations • Maintain high standards for CRM data hygiene and consistency • Build and optimise workflows, automations, and reporting structures • Provide operational support to CRM users and revenue teams • Help improve adoption of new CRM processes, pipelines, and tools Pipeline Management & Forecasting • Maintain pipeline quality across sales stages and reporting periods • Support weekly, monthly, and quarterly forecasting processes • Analyse historical performance and predictive signals to improve forecast quality • Identify gaps, risks, and inconsistencies within revenue pipelines • Help establish scalable forecasting and pipeline-management processes Business Intelligence & Performance Reporting • Build and enhance dashboards covering pipeline health, conversion, seller productivity, and quota attainment • Develop clear performance reporting for sales leadership and cross-functional stakeholders • Monitor key revenue and operational metrics • Improve visibility into sales trends and business performance • Translate complex data into accessible business insights Data Analysis & Modelling • Analyse sales trends, funnels, conversion rates, and cohort performance • Identify growth opportunities, operational bottlenecks, and performance gaps • Support forecasting models using historical data and predictive indicators • Perform ad hoc analysis across incentives, lead generation, KPIs, and recruitment funnels • Use quantitative analysis to support high-impact business decisions Cross-Functional Analytics & Business Support • Partner with sales, marketing, customer success, recruitment, and business operations teams where relevant • Translate analytical findings into clear recommendations and business narratives • Present insights effectively to technical and non-technical stakeholders • Support implementation of new sales technologies and operating processes • Work independently on ambiguous analytical problems without predefined solutions Ideal Profile • 2-4+ years of experience in Sales Operations, Revenue Operations, Business Analytics, or a closely related role • Hands-on experience administering or optimising a modern CRM platform • Strong HubSpot experience is preferred • Experience building CRM reports, dashboards, and automated workflows • Advanced Excel or Google Sheets skills • Experience with SQL and/or business intelligence tools such as Tableau, Looker, or Power BI is strongly preferred • Strong understanding of pipeline management, forecasting, and sales performance metrics • Ability to connect operational and analytical metrics to revenue outcomes • Strong business judgement and problem-solving ability • Excellent written and verbal communication skills • Comfortable presenting analytical insights to non-technical stakeholders • Able to operate effectively in fast-moving environments with evolving priorities • Advanced HubSpot proficiency or certification is advantageous • Experience with predictive analytics, statistical modelling, quotas, incentives, or KPI analysis is beneficial • Exposure to analytics across Marketing, Customer Success, Recruitment, or broader Business Operations is a plus Engagement Details • Full-time engagement • Fully remote • Base salary: $100,000-$140,000/year • Role will involve CRM operations, sales analytics, pipeline management, forecasting, dashboard development, and business intelligence • Strong collaboration with sales operations leadership and cross-functional stakeholders is central to the role • Experience with HubSpot, SQL, BI tooling, and advanced spreadsheet analysis is particularly relevant • Analytical priorities and operational responsibilities may evolve as revenue systems and business needs develop