WVU Medicine

(Remote) Assistant Director of Research Applications - Information Technology Services

WVU Medicine • $95K — $115K *
Morgantown, WV 26505In-Person
Education, Government & Non-Profit
5 - 7 years of experience
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Job Overview by Ladders

Qualifications

  • Undergraduate degree or equivalent experience in a relevant field.
  • 6 years of experience in technology solution management, particularly in higher education.
  • Strong project management and leadership skills, not limited to IT.
  • Experience in communicating technical information to non-technical audiences.
  • Demonstrated leadership ability with technical staff.

Responsibilities

  • Lead and mentor the Research Applications team in developing research administration solutions.
  • Oversee IT project execution, ensuring timely communication and engagement with project teams.
  • Collaborate with WVU stakeholders to define business needs and implement efficient solutions.
  • Ensure best practices in application development processes are adhered to.
  • Troubleshoot complex issues and optimize application performance for users.
  • Stay updated on institutional best practices and emerging technologies for continuous improvement.
  • Develop training and procedural documentation related to research administration.

Benefits

  • Remote work flexibility in a collaborative environment.
  • Opportunities for professional development and training.
  • Access to a supportive community at a leading R1 research institution.
  • Involvement in innovative IT projects that enhance operational efficiency.
Full Job Description
Description

The Information Technology Services department at West Virginia University is currently accepting applications for a (Remote) Assistant Director of Research Applications.

About the Opportunity

Reporting to the Director of Research Applications, the Assistant Director of Research Applications provides leadership, strategic direction, and oversight of daily operational tasks for the Research Applications team. The Assistant Director is responsible for appropriately allocating resources; partnering with leadership to prioritize work to align with strategic objectives; and establishing policies, procedures, and standards for supported services. This role requires a deep understanding of business processes and applications that support research administration and compliance, as well as strong leadership and communication skills. This position will collaborate extensively with various stakeholders to maintain exceptional service levels, security, and customer satisfaction.

What You'll Do

  • Lead, manage, and mentor Research Applications employees to ensure the effective design, implementation, and maintenance of research administration and compliance solutions. This includes task management, recruitment, performance evaluation, training, and staff development.
  • Oversee the development and implementation of research IT projects, including system enhancements, integrations, and upgrades. Ensure staff is properly engaging with and meeting the expectations of project teams.
  • Work closely with stakeholders across WVU to identify business requirements, evaluate capabilities, and implement solutions that empower our business partners to scale at speed and deliver services to the University efficiently.
  • Ensure adherence to established standardized approaches for application development, including the best practices for requirements gathering, coding, documentation, and change management.
  • Provide guidance and support to Research Applications staff in troubleshooting complex issues and optimizing system performance.
  • Stay current with R1 institution best practices, industry trends, and emerging technologies to drive continuous improvement.
  • Develop and maintain documentation, training materials, and standard operating procedures related to research administration and compliance.
  • Foster a culture of collaboration, innovation, and excellence within the team and across the Information Services department
  • Promote the use of ITS programs, policies, and best practices to ensure efficient and secure delivery of IT services.
  • Gather, review and evaluate work requests from WVU enterprise clients regarding requirements, determine appropriate resources and approach, and provide support within the responsibilities and mission of the unit.
  • In conjunction with the Director, collaborate to develop and execute short- and long-term organizational objectives, policies, financial strategies, and operational procedures. Evaluate program effectiveness, monitor progress, and implement necessary changes to enhance performance and achieve improvement goals.
  • Assist the Director in establishing, maintaining, and executing on a strategic roadmap for assigned products.


Qualifications

  • Undergraduate degree or equivalent combination of training, education, and experience in a relevant field.
  • A combined experience of six (6) years in the following:
    • Practical, on-the-job experience in technology solution management. This experience should also include communicating technical information to a non-technical audience. Strong preference for individuals with experience in a higher education setting supporting faculty, staff, and students.
    • Experience in project management, organizational, and leadership skills which may be acquired through practical experience, though not necessarily gained in the information technology field.
    • Leadership experience of technical staff.


Knowledge, Skills & Abilities

  • Knowledge and experience with applications and tools that support research administration and compliance.
  • Understanding of key concepts including SDLC, DevOps, and agile development methodologies.
  • Professional experience in business analysis and/or operational standards.
  • Experience with implementation including analysis, design, code development, testing, deployment, and support of critical software systems.
  • Strong leadership and administrative skills. Demonstrated ability to effectively guide, lead, and develop technical employees.
  • Proven record to build new teams, mentor and develop staff, and create a culture of collaboration, accountability, and inclusivity.
  • Understanding of administrative business processes (HR, Finance, Benefits, etc.).
  • Demonstrated excellence in written and verbal communication, collaboration, and team building skills. Professional level writing, editing, and oral communication skills are required, including the ability to present technical materials to a large, non-technical audience.
  • Ability to work unsupervised, prioritize tasks logically, and coordinate with colleagues effectively to meet deadlines. Strong project management and organization skills, ability to work under pressure, and capability to coordinate concurrent projects.
  • Exceptional interpersonal skills, including a positive attitude, customer service orientation, adeptness in handling difficult situations, and effective communication across diverse professional levels, cultures, and backgrounds.
  • Ability to lead in a crisis, including broad knowledge and understanding of crisis management, and the ability to gather information, make decisions, and communicate with incomplete information.
  • Demonstrated commitment to outstanding customer service.

About WVU Medicine

West Virginia University Health System is a non-profit organization that offers a full range of healthcare services.

WVU Medicine Careers

There has never been a better time to explore the diverse job opportunities at WVU Medicine, the premier destination for top-tier healthcare professionals. As the largest healthcare provider in West Virginia, WVU Medicine is at the forefront of medical innovation and patient care.

Work You’ll Do

Join WVU Medicine’s esteemed team to assist in transforming healthcare across the region. This is an opportunity to be part of a culture that values growth, leadership, and professional development. Engage in meaningful work that makes a difference, leveraging the latest in medical technology and practices. WVU Medicine positions itself uniquely at the nexus of patient care, research, and education, making it a pivotal platform for career advancement in the healthcare industry.

WVU Medicine Job Opportunities

The team is actively building a robust employment infrastructure to support some of the most well-known communities in healthcare. WVU Medicine offers a variety of positions, from clinical roles to administrative support, ensuring a fit for a wide range of skills and interests.

Innovate and Lead

At WVU Medicine, innovation isn’t just a buzzword—it's a practical part of daily operations. The company is home to a dynamic team of over 20,000 dedicated professionals who bring groundbreaking medical treatments and technologies to life.

Cultivate Your Career

WVU Medicine is committed to fostering a workplace where every team member can thrive. Employees enjoy comprehensive benefits, diversity training, and numerous channels for professional growth through leadership development programs and internships.

Explore WVU Medicine

From implementing advanced electronic medical records to enhancing patient care protocols, WVU Medicine is a leader in healthcare innovation. The company’s commitment to excellence is evident in its proactive approach to healthcare challenges and its continuous pursuit of improvement.

The WVU Medicine Experience

WVU Medicine’s collaborative environment is ideal for those who are driven to excel in their careers and make a significant impact in healthcare. The company’s emphasis on teamwork and networking creates a strong foundation for personal and professional development.

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Learn more about WVU Medicine
Size
10,001 employees
Industry
Hospitals & Medical Centers
* Ladders Estimates

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