Work Model: This role can be performed remotely from an approved location, with flexibility based on business needs and applicable requirements.
Position SummaryThe Reliability Engineer - Services will deliver world-class reliability service to Perceptiv customers by consistently providing clear, actionable analysis, recommendations, and serving as a trusted reliability consultant. This role bridges technical diagnostics and operational execution, partnering with customer reliability teams and stakeholders to translate asset health insights into sustained improvements in uptime, cost avoidance, and maintenance effectiveness. They will be responsible for acting as a SME to deliver best-in-class services (reliability consulting, remote monitoring, analytics, and on-site services) to help customers improve their Maintenance & Reliability excellence practices.
Responsibilities- Serve as the SME and trusted reliability consultant for Perceptiv customers through translating condition monitoring insights into measurable improvements in uptime, availability, and maintenance effectiveness
- Lead customer reliability reviews, presenting trends in asset health, failure modes, and ROI to maintenance and leadership stakeholders
- Drive adoption of predictive maintenance programs by aligning diagnostic insights with customer reliability goals and maintenance strategies
- Use reliability methodologies (RCA, failure trend analysis, PM optimization) to convert predictive insights into sustained asset performance improvements
- Ensure predictive maintenance findings are clearly communicated, lead to action, outcomes are tracked, and reliability programs deliver clear ROI
- Escalate risks and gaps in program adoption or execution, driving corrective actions
- Support account retention and expansion by demonstrating consistent value from reliability and condition monitoring initiatives
- Identify additional opportunities to expand reliability programs or deepen adoption based on customer needs and asset performance trends
- Collaborate with Product Management and Engineering teams regarding customer feedback for product development
- Provide customer guidance regarding asset management and monitoring strategies
Qualifications- Bachelor's degree, Engineering discipline preferred. MS or MBA a plus
- 10+ years industrial manufacturing experience; preferably with exposure to rotating machinery, remote condition monitoring, and industrial networking & controls.
- 10+ years industrial reliability experience across varied industries and applications
- Demonstrated expertise across sensing modalities (i.e. vibration, current, torque, etc.) and applications
- Deep experience and reliability expertise across targeted industries (i.e. Food & Beverage, Intralogistics, Metals, Mining, Heavy Industry)
- Strong working knowledge of plant operations, industrial machinery and maintenance best practices.
- Experience with analog signal processing (trending, waveform and spectral analysis) and/or Criticality Analysis preferred
- Experience building analytical tools to support automation of appropriate reliability reports to support improving efficiency and effectiveness of Reliability Engineering Team
- Strong customer facing skills with a focus on customer service, voice-of-customer, conflict resolution, and negotiation
- Experience and strong knowledge of key industrial reliability related metrics, including cost avoidance, unplanned downtime, OEE, etc.
- Certified Maintenance & Reliability Professional (CMRP) a plus
- Certified Vibration Analyst CAT II required, higher certification a plus
- Excellent communication, facilitation and presentation skills - both verbal and written
- Excellent collaborator who can effectively function in a matrix and team environment
- Strong analytical stills
- Travel: 35%
Benefits- Medical, Dental, Vision and Prescription Drug Coverage
- Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
- Paid Time Off and Holidays
- 401k Retirement Plan with Matching Employer Contributions
- Life and Accidental Death & Dismemberment (AD&D) Insurance
- Paid Leaves
- Tuition Assistance
