Work Location:Charlotte, North Carolina, United States of America
Hours:40
Pay Details:$91,000 - $136,240 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:Enterprise Enabling Functions
Job Description:The Release Train Engineer II facilitates release processes, coordination, and execution across a number of agile teams within his/her Product Group and Product Family. Escalates impediments, manages risk, helps ensure value delivery, and helps drive relentless improvement. Participates in transformation, coaching leaders, teams, and Scrum Masters in the new processes and mindsets required to achieve agility.
Must be located within TD footprint: CT, DE, FL, ME, MD, MA, NH, NJ, NY, PA, RI, SC, VT, VA, DC.
Department Overview:RESL Business Technology is the product and technology organization supporting TD's Residential Lending business. Through cross-functional Agile teams, we deliver innovative digital experiences, modernize lending platforms, and drive large-scale business transformation initiatives that improve customer outcomes, operational efficiency, and value delivery across the mortgage and home equity lifecycle.
Depth & Scope:- Key Subject matter expert with specialized knowledge in coordinating, leading and coaching multiple agile teams
- Assists with coordinating the ceremonies, backlogs releases of various agile teams to successfully release in a Program Increment a part of the release
- Works with pods within his/her Product Group / Product Family to limit W.I.P. and drive continuous improvement using servant leadership
- Ensures there is alignment between the Program Increment's business outcomes design and delivery
- Addresses difficult obstacles within their release thinking critically to resolve impediments, be it architectural, leadership or logistics.
- Supports an environment where team freely escalates challenges; facilitates change through positive reinforcement of successes
- Experienced Scrum Master/Project Manager/Coach capable of supporting growing number of teams (3-4 agile teams)
- Requires full understanding of the processes, procedures and systems
- Helps resolve complex problems and is able to identify viable and often innovative options
- Begins to influence outside of immediate work and/or Agile team
- Uses best practices and knowledge of internal or external business issues to improve efficiency of own and other teams
Education & Experience:- Bachelor's Degree or equivalent required in a related field such as information technology, computer science, Bus. Admin - Masters preferred
- 3+ years of experience as a Coach, Prod Mgr, Scrum Master
- Certified SAFE Release Train Engineer (RTE) or SAFE Program Consultant (SPC), or Certified Scrum Master (CSM)
- 3+ years' experience with Agile Management tools
- Typically requires 7+ years Agile related experience
- 3+ Years' experience coaching multiple agile teams
- Advanced knowledge of agile theory, methodology, techniques, rules, and practices, estimating/sizing, planning, forecasting, reporting, conflict resolution and facilitation
- Knowledge of current and emerging competitor and market trends
- Ability to establish goals and objectives that support delivery execution for multiple teams
- Ability to contribute to the direction of the function and provide advice to the team and delivery leadership
- Ability to lead, plan, execute and evaluate committed work activities to ensure completion of initiatives
- Skill in mentoring, and performance management
- Skill in using analytical software tools, data analysis methods and reporting techniques
- Skill in using computer applications including MS Office and industry standard Agile tools such as Jira and Confluence
- Ability to communicate effectively in both oral and written form
- Ability to work collaboratively and build relationships across teams and functions
- Ability to work successfully as a member of a team and drive team execution
- Ability to exercise sound judgement in making decisions
- Ability to analyze, organize and prioritize work while meeting multiple deadlines
- Ability handle confidential information with discretion
- Expert-level Jira experience preferred
- Experience navigating multiple UAT environments preferred
- Experience supporting Agile Release Trains within financial services or highly regulated environments preferred
- Experience implementing Agile metrics and executive delivery dashboards preferred
- Experience with dependency management across multiple value streams preferred
- Experience leading organizational or agile transformation initiatives preferred
- Experience supporting DevOps and Continuous Delivery practices preferred
- Encompass experience preferred
- Blend experience preferred
Customer Accountabilities:- Manages and optimizes the flow of value through releases using various tools such as Scrum and Kanban
- Facilitates PI Readiness through coaching and supporting development of Roadmaps, Features, Releases
- Facilitates System Demos, PI Planning, Pre- and Post-PI Planning meetings
- Co-ordinates successful delivery of the Features to be deployed in the Release by taking into consideration dependencies, order and architecture
- Summarizes & Publishes the Team PI Objectives ensuring everything is rolling up to the Vision, Bold Aspirational Goals (B.A.G) and Objectives and Key Results (OKRs)
- Tracks and produces key metrics and dashboards to monitor releases
- Facilitates Synchronization meetings (e.g., Release sync) as required to keep delivery aligned to achieving the business outcomes
- Works cross-functionally to align strategy, methodology and execution with all relevant stakeholders (i.e. Product Owners, , Release Management, Architecture etc.)
- Escalate and Track impediments from teams which are a part of their release scope
- Manages Risks and Dependencies of their release
- Provides input on required resourcing from across the Bank to support the release
- Coaches and promotes collaboration to Leaders, teams, and Scrum to enable high performance
- Partners with Business Owners, Product Managers and Product Owners to help assure strategy, vision and road map alignment and execution
- Improves the flow of value through value streams by working to improve DevOps and Release on Demand Competency
- Drives the Lean Innovation Cycle with Business and Product Management
- Primarily functions as a servant leader fostering Lean-Agile Continuous Delivery DevOps mindsets
Shareholder Accountabilities:- Applies best practices and knowledge of internal / external business issues to improve products or services in own discipline
- Applies engineering and service philosophy principles to release practices, contributes to the development of engineering and service guidelines and principles by providing feedback to the practice leaders based on platform knowledge, experience and identification of opportunities
- Contributes to the creation of release and/or solution metrics with the goal of demonstrating automation progress and benefits achieved
- Develops and recommends technical strategies and solutions to maintain or expand service levels
- Leads and / or participates in cross-Product Family / Group activities to identify risk / provide guidance for complex situations
- Interacts with governance and control groups, (e.g. regulatory / operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items related to releases and solutions
- Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions / activities as necessary
- Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:- Participates fully as a member of the team, support a positive work environment that promote service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Provides thought leadership and/ or industry knowledge and participates in knowledge transfer within the team and business unit
- Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participates in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of committed work and / or all relevant or useful information related to day-to-day activities
- Contributes to team development of skills and capabilities through development of others, by sharing knowledge and experiences and leveraging best practices
- Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships
- Contributes to a fair, positive and equitable environment that supports a diverse workforce
- Provides strong leadership who can facilitate buy-in and commitment while providing focus and clarity
- Acts as a brand ambassador for the bank, both internally and/or externally
Physical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel - Occasional
- International Travel - Never
- Performing sedentary work - Continuous
- Performing multiple tasks - Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds - Occasional
- Sitting - Continuous
- Standing - Occasional
- Walking - Occasional
- Moving safely in confined spaces - Occasional
- Lifting/Carrying (under 25 lbs.) - Occasional
- Lifting/Carrying (over 25 lbs.) - Never
- Squatting - Occasional
- Bending - Occasional
- Kneeling - Never
- Crawling - Never
- Climbing - Never
- Reaching overhead - Never
- Reaching forward - Occasional
- Pushing - Never
- Pulling - Never
- Twisting - Never
- Concentrating for long periods of time - Continuous
- Applying common sense to deal with problems involving standardized situations - Continuous
- Reading, writing and comprehending instructions - Continuous
- Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
