Relationship Manager

Gaspar\'s Construction

$80K — $400K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of top-notch customer service experience with strong relationship-building skills.
  • 5+ years of proven sales success, particularly in team environments.
  • A solid understanding of sales principles combined with an eye for design.
  • Quick learner with adaptability to new challenges and changes.
  • Exceptional communication and teamwork skills, providing clarity in interactions.
  • Highly organized multitasker able to manage multiple projects effectively.
  • Proficient in Microsoft Suite, SharePoint, Zoom, and HubSpot.

Responsibilities

  • Develop and execute a prospecting plan to meet sales goals.
  • Attend weekly networking events to build industry relationships.
  • Participate in weekly Sandler Sales Training to enhance sales techniques.
  • Stay updated on construction practices through supplier visits and trade shows.
  • Attend Design & Construction meetings to facilitate project alignment.
  • Assist Design and Construction teams with project estimating processes.
  • Identify options for cost increases or decreases prior to sub-walks.

Benefits

  • Health, Dental & Vision Insurance coverage.
  • 401k plan with a 4% company match.
  • Monthly cell phone allowance of $50.
  • Access to Flex Spending Accounts.
  • Start with 10 days of PTO, plus 7 days of sick leave.
  • 11 paid holidays throughout the year.
  • Mileage reimbursement at $0.725 per mile.
  • Reimbursement for tablet use and provision of a company laptop.
  • Continued professional development through weekly sales training.
Full Job Description
About the role

Gaspar's Construction is seeking a Relationship Manager who values stability, collaboration, and growth as much as we do. Here, you'll be part of a dynamic, award-winning team that doesn't just remodel homes - we build lasting relationships and are committed to exceptional client experiences. Guaranteed $80,000 base pay PLUS generous commission. Our relationship managers can expect to earn on average around $150,000 - $200,00 and up to $400,000.

What you'll do

  • Create and work a prospecting plan that the Sales Manager approves to help fulfill the sales goal.
  • Attend a networking event once a week.
  • Attend weekly Sandler Sales Training; embrace and follow the Sandler System.
  • Retain abreast of updated construction practices by visiting suppliers, attending trade shows, educational seminars, obtaining manufacturers brochures and networking with other contractors.
  • Attend Design & Construction meetings.
  • Assist Design and Construction with estimating.
  • Identify increase & decrease options prior to sub-walk.
  • Manage homeowner during sub-walk.
  • Assist in identifying change orders during construction for scope that was not included in the original estimate.
  • Maintain minimum potential client intake calls and in-home visits.
  • Achieve work sold into construction goals.

Qualifications

  • 5+ years of top-notch customer service experience - you know how to build genuine connections!
  • 5+ years of strong sales success (bonus if you're a pro at team selling) - with a passion for closing deals and exceeding goals!
  • Sales and Design Aptitude - you understand the art of selling and have an eye for design.
  • A fast learner with a flexible mindset, eager to embrace now challenges and adapt seamlessly to change.
  • Exceptional teamwork and communication skills. You're not just a team player; you bring clarity to every interaction.
  • Organized and efficient multitasker - you can juggle multiple projects seamlessly, keeping everything on track.
  • Computer skills including Microsoft Suite, SharePoint, Zoom, and HubSpot.
  • Must maintain a Washington State Driver's license in good standing.


Salary: $80,000 base plus commission

COMMISSION STRUCTURE
Design projects earn 10% commission on design payments. Paid in full the following calendar month. Commissions for construction projects are paid in two installments: the first after signed agreements, completed estimates, and a 25% deposit, the second payment is paid upon project completion, final gross profit calculation, and financial closure. Adjustments based on change orders and margins apply. Construction project commission Rates are up to 12%, based on Gross Profit (GP) percentage. More details can be explained during the interview process.

Benefits:

  • Health, Dental & Vision Insurance
  • 401k with 4% company match
  • $50 Monthly Cell Phone Allowance
  • Flex Spending Accounts
  • 10 Days PTO to start
  • 7 Days of Sick Leave
  • 11 Paid Holidays
  • Mileage Reimbursement at 72.5 cents/per mile
  • Tablet Reimbursement
  • Company Provided Laptop
  • Weekly Sandler Sales Training


Physical Demands: Work is performed in an office environment and at the client's home. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from a computer, phone or tablet. May be subject to repetitive motion tasks. May be subject to bending, reaching, kneeling, stooping, and lifting up to 25 pounds.

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