Vancouver Coastal Health

Relational Security Coordinator

Vancouver Coastal Health$80K — $116K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • College diploma in criminal justice or business administration.
  • 5+ years of recent security and fire prevention/protection experience, including 2+ years in a supervisory role.
  • Valid Basic Security Training (BST) and Advanced Security Training (AST) certifications preferred.
  • Valid BC Driver's license required for local travel.

Responsibilities

  • Lead safety and security for employees, patients, and visitors across facilities.
  • Oversee a team of Relational Security Officers and Supervisors ensuring compliance with policies.
  • Develop and deliver education and training programs aligned with best practices.
  • Provide leadership through coaching, mentoring, and performance evaluations.
  • Implement trauma-informed care and promote cultural safety and inclusion in the workplace.
  • Engage with diverse communities using active listening and compassionate communication.
  • Manage procurement and budget alignment for security supplies and equipment.

Benefits

  • Opportunities for professional growth and development.
  • Promotes a culturally safe and inclusive work environment.
  • Engagement with a diverse community in a meaningful context.
  • Involvement in quality improvement initiatives.
Full Job Description
Salary Details

The salary range for this position is CAD $38.90/Hr. - CAD $55.92/Hr.

Job Summary

As a Relational Security Coordinator with Vancouver Coastal Health you will:

  • As a Relational Security Coordinator with Vancouver Coastal Health you will:
  • Lead in a department that ensures the safety and security of employees, patients, visitors, and property within and across the organization's facilities.
  • Lead a team of Relational Security Officers and Relational Security Supervisors (RSO/RSS) and ensures compliance with policies, procedures, and standards.
  • Lead the development of policy and departmental education and training programs, encompassing best practice and organizational policy and values
  • Provide leadership and guidance to a designated team of staff using effective management techniques, coaching and mentoring employees, conducting performance evaluations, creating a learning environment that promotes and supports professional growth of all employees; leads recruitment activities and makes hiring, and discipline decisions.
  • Promote a safe and healthy working environment by implementing trauma-informed care practices,
  • Indigenous cultural safety and humility, and equity, diversity, and inclusion principles.
  • Engage with diverse residents, patients, clients, and families using active listening, compassion, and building trust to create a respectful environment.
  • Lead in the development and implementation of departmental education program and training, encompassing current best practice for staff.
  • Performs training facilitation and conducts education program evaluation ensuring training needs are met.
  • Manage the procurement of supplies, ensure proper coding and budget alignment, and maintain inventory of uniforms and equipment.
  • Conduct departmental investigations, implement findings, and participate in quality improvement meetings.
  • Perform other related duties as assigned.

This work is aligned with VCH's people-centred values and focused on advancing Indigenous Cultural Safety, anti-racism, equity, diversity, and inclusion.

Qualifications

Education & Experience

  • College diploma in a related discipline such as criminal justice or business administration.
  • Minimum of five (5) years of recent security and fire prevention/protection experience, including at least two (2) years of supervisory experience, or an equivalent combination of education, training and experience.
  • Valid Basic Security Training (BST) and Advanced Security Training (AST) certifications preferred.
  • Valid BC Driver's license as local area travel within the geographic VCH area requires the use of a vehicle.


Knowledge & Abilities

  • Demonstrated knowledge of violence prevention, de-escalation techniques, and trauma-informed care.
  • Demonstrated familiarity with Indigenous cultural safety, equity, diversity, and inclusion principles.
  • Strong leadership and managerial skills in a complex environment.
  • Strong leadership and team development skills to effectively lead and develop teams.
  • Excellent verbal and written communication skills to communicate effectively with partners both internally and externally to the organization.
  • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) for efficient documentation and communication.
  • Proven ability to build and maintain effective relationships with team members and stakeholders.
  • Demonstrated commitment to client-focused services and a collaborative teamwork approach.
  • Ability to foster a motivating and respectful work environment, and lead, mentor and motivate employees to achieve their full potential.
  • Effective communication skills to interact with individuals in a distressed state of mind and provide necessary support.
  • Ability to work collaboratively with stakeholders and interdepartmental teams at all levels of the organization.
  • Strong organizational skills to effectively manage workloads, delegate tasks, and prioritize responsibilities.
  • Competency in operating related equipment relevant to the position.
  • Demonstrated ability to work effectively with diverse teams and stakeholders.
  • Physical ability to perform the duties of the position.


Closing Statement

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

About Vancouver Coastal Health

Vancouver Coastal Health (VCH) is a publicly funded healthcare organization that provides a range of health services to residents in the Vancouver area. VCH is responsible for the delivery of hospital, community, and long-term care services, as well as public health and mental health services. The organization has a team of healthcare professionals, including doctors, nurses, and support staff, who work together to provide high-quality care to patients. VCH is committed to improving the health of the population it serves and works closely with community partners to address health issues and promote healthy living.
Learn more about Vancouver Coastal Health
Size
14,000 employees
Industry

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