Regulatory Program Lead, Canada

Block, Inc

$125K — $188K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in compliance or regulatory affairs with payments experience
  • In-depth knowledge of Canadian AML/ATF legislation and consumer protection frameworks
  • Proven executive presence for Board-level compliance reporting
  • Hands-on expertise in payment systems and financial crime controls
  • Experience with AI tools in regulatory processes
  • Strong leadership and stakeholder engagement skills in dynamic environments
  • Bonus expertise in buy-now-pay-later compliance or bilingualism in English/French

Responsibilities

  • Act as Regulatory Program Lead for Canadian operations in governance forums and regulatory engagements
  • Execute the annual Canada Compliance Plan, managing regulatory change and risk assessments
  • Manage compliance programs across AML/ATF and consumer protection obligations
  • Oversee governance of regulatory commitments and remediation processes
  • Prepare clarity-focused materials for Board and governance committee discussions
  • Lead cross-functional compliance initiatives to drive operational excellence
  • Coordinate compliance training and awareness for senior leadership and stakeholders

Benefits

  • Remote work options
  • Comprehensive medical insurance
  • Flexible time off
  • Retirement savings plans
  • Modern family planning services
Full Job Description
The Role

Block's Canada Compliance team is building a scalable, technology-enabled compliance function for our regulated Canadian entities - Square Canada and Afterpay Canada. Reporting to the Chief Compliance Officer, Canada, and serving as a designee of the CCO in governance forums, Board meetings, and regulatory engagements, you will be a "full-stack" compliance leader: driving the annual compliance plan end-to-end, overseeing frameworks across AML/ATF, sanctions, the Retail Payment Activities Act (RPAA), consumer protection, privacy, and payment card industry obligations, and co-building the AI-enabled programs and tools that keep both entities aligned with Canadian regulatory expectations and Block's global standards.

You Will
  • Serve as the Regulatory Program Lead for Block's Canadian regulated entities, acting as a designee of the CCO in governance forums, Board meetings, and regulatory engagements
  • Lead end-to-end execution of the annual Canada Compliance Plan - regulatory change management, monitoring and testing, risk assessments, and policy reviews - delivering against key milestones and regulatory commitments
  • Run Canada's compliance programs across AML/ATF (Square Canada MSB), RPAA, the PCI Code of Conduct, and consumer protection and privacy obligations (PIPEDA, CASL, FCAC, provincial requirements), including FINTRAC registration and support for regulatory examinations and audits
  • Lead governance and tracking of regulatory commitments, audit actions, and findings - driving issue management and remediation through to closure - while maintaining the compliance risk assessment framework, policies, and governance documentation
  • Prepare Board and governance committee materials, translating multi-domain regulatory complexity into clear, decision-ready narratives for senior leadership
  • Lead cross-functional regulatory programs across Legal, Risk, Product, Operations, and Engineering, driving operational excellence through process improvement, automation, and AI-enabled compliance solutions
  • Coordinate compliance training and targeted regulatory awareness materials for senior leadership, Boards, and business stakeholders

You Have
  • 10+ years of progressive experience in compliance, financial crime, or regulatory affairs, which must include payments compliance at a regulated payments entity - an MSB, payment service provider, acquirer, or comparable fintech such as Square Canada and serving in, or directly supporting, a senior compliance leadership role (CCO, Deputy CCO, Head of Compliance, CAMLO / Deputy CAMLO)
  • Deep knowledge of Canadian AML/ATF legislation (PCMLTFA, FINTRAC guidance), the RPAA, the Code of Conduct for the Payment Card Industry in Canada, consumer protection frameworks (FCAC, PIPEDA, CASL), and Canadian sanctions regimes (SEMA, UN sanctions)
  • Executive presence, with experience preparing and presenting Board-level compliance reporting and engaging directly with regulators through examinations and ongoing supervision
  • Direct end-to-end working knowledge of payment systems, money services businesses - including payments-specific financial crime typologies and controls
  • Hands-on, day-to-day use of AI tools for regulatory analysis, drafting, and process automation - with sound judgment about their limits
  • A builder mindset with proven leadership, people management, and stakeholder engagement capabilities in a fast-paced, growth-oriented environment; CAMS, ICA, or equivalent certification
  • Bonus points: knowledge of buy-now-pay-later compliance programs, Quebec regulatory regime, hands-on RPAA compliance, OSFI guidelines, the AUSTRAC / Australian AML/CTF regime, or bilingual English/French

Technologies We Use and Teach
  • Protecht (GRC / issue and risk management)
  • AI tools (e.g., ChatGPT / OpenAI Enterprise / GitHub) for regulatory analysis, drafting, and process automation
  • JIRA and Confluence (program and documentation management)
  • Looker / Tableau (reporting and dashboards)

Block takes a market-based approach to pay, and pay may vary depending on your location. Canada locations are categorized into one of two zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A:

$125,900 - $188,900 CAD

Zone B:

$125,900 - $188,900 CAD

Application Guidelines

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

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