Department:09120 AMG Westhaven - General Administration
Status:Full time
Benefits Eligible:Yes
Hours Per Week:40
Schedule Details/Additional Information:Will need to be available during Clinic Hours (0700 to 1900). Lead is responsible for weekly rounding at all 4 Urgent Care Sites (Oshkosh, Jackson St, Neenah and FDL)
Pay Range$38.20 - $57.30
Major Responsibilities:- Fosters team work and an environment of open, professional communication. Ensures quality care, efficient operations, practice growth, and financial viability of department under the direction of supervisor/manager and physicians.
- Develops, implements, and maintains department based systems that meet medical records, transcription, patient flow, quality monitoring, and patient accounts/billing needs.
- Coordinates the day-to-day operations of the department including: staffing, equipment and supply, and policy and procedures that support patient care and service.
- Coordinates care/service provided by assigned clinical staff promoting an atmosphere of learning and professional development.
- Provides ongoing care (assess, plan, intervention, and evaluation), according to the age specific and developmental needs of the patient. Assesses educational needs and provides teaching and counseling to the patient and their family. Integrates health promotion and preventive aspects of care. Assumes primary responsibility for caseloads consisting of patients in urgent care.
- Anticipates and recognizes changes in a patient's status and need for care. Determines priorities of patient care based on essential patient needs. Provides on-going assessment of patient's response to services and teaching and applies interventions as appropriate. Updates and revises care plan as needed. Communicates with physicians to confirm, correlate, and update patient's plan of care. Provides status update to physician on a regular basis.
- Maintains and updates accurate clinical and patient records according to agency, state, and federal guidelines.
- Provides telephone consultation/triage to patient, family, and/or significant others according to protocol and medical group guidelines.
- Participates in community education programs and continuous quality improvement activities. Assists in development and implementation of staff orientation and educational activities.
- Follows published agency policies and procedures and regularly monitors changes or additions to them.
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
Licensure, Registration, and/or Certification Required:- Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA), and
- Advanced Cardiac Life Support certification (ACLS) issued by the American Heart Association (AHA) needs to be obtained within 6 months, and
- Registered Nurse license issued by the state in which the team member practices.
Education Required:- Bachelor's Degree in Nursing.
Experience Required:- Typically requires 5 years of experience in acute care nursing that includes experiences in urgent care.
Knowledge, Skills & Abilities Required:- Demonstrated leadership skills such as delegation, team building, managing multiple priorities, and building team rapport.
- Excellent communication (written and verbal) and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and physicians.
- Demonstrated ability to effectively make critical, independent decisions.
- Excellent organization, prioritization and problem solving skills.
- Proficient computer skills including keyboarding, navigation within a windows operating system, use of electronic mail and electronic medical records systems.
Physical Requirements and Working Conditions:- Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
- Must be able to:
- lift up to 50 lbs from floor to waist.
- lift up to 20 lbs over the head.
- carry up to 40 lbs a reasonable distance.
- push/pull with 30 lbs of force.
- perform a sliding transfer of 150 lbs with a second person present.
- May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.
- Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.
- Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
