Responsibilities:

• Assist the Site Lead in overseeing daily operations and ensuring smooth functioning of the site.

• Manage on-site staff, providing guidance, support, and conducting performance evaluations

• Manage Launch support operations for all Launch sites collaborating with launch site leads to ensure network mission success

• Ensure compliance with company policies, industry regulations, and safety standards.

• Coordinate with the Site Lead to implement and monitor performance goals.

• Manage and execute launch projects and integrations, ensuring timely completion and seamless implementation.

• Identify areas for improvement and implement solutions to enhance site efficiency and effectiveness.

• Collaborate with other departments and stakeholders to ensure alignment with overall strategic priorities.

• Support the Site Lead in managing budgets and resources effectively.

• Foster team development and promote a culture of unity and shared success.

• Monitor and optimize service performance to consistently meet high standards.

• Support organizational change initiatives to improve and maintain customer operations.

• Collaborate with other program support functions to manage cross-functional processes for seamless service delivery.

• Assist in preparing programmatic deliverables, monthly reporting, and responding to ad hoc requests

Qualifications:

Required:

• University Degree in Business Management or equivalent experience

• 5+ years of work-related experience

• TS/SCI w/ poly is required

• Demonstrated experience with business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources.

• Expertise in Service Management and Service Integration solutions

• Ability to interact effectively across all organizational boundaries and with key customer and CACI stakeholders

• Extensive experience leading personnel, multiple teams with an emphasis on providing a culture of inclusiveness, independent thought, consistent communication, and mentorship

• Demonstrated experience providing day-to-day management of a program, and developing long-term, strategic objectives to ensure that end user requirements will be satisfied

• Program Management Institute (PMI) Program Management Professional (PgMP) or a Project Management Professional (PMP) certification

• Active ITIL 4, ITIL Foundation Certification and experience using, managing, or implementing ITIL practices.

• Ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership

• Demonstrated ability to continuously improve and integrate services and procedures

• Experience with Launch support operations

Desired:

• Bachelors Degree in a related technical field (Science, Technology, Engineering, and Mathematics (STEM))

• Advanced degrees and certifications are desired, for example IT process improvement and/or capability framework (e.g. ITIL (current version), COBIT, ISO etc..) (possibly disappears with CACI required quals)

• Skilled at working collaboratively in a complex environment and driving performance achievement and improvements

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is: