Summary of the Job:
The Regional Sales Manager position is responsible for leading, developing, and managing a team of field sales resources with the goal of exceeding the annual sales targets for the assigned region.  This role requires a high level of direct coaching and people development skills as well as the ability to use data to drive the required results for the region.  The Regional Sales Manager is expected to develop strong cross-functional relationships to improve sales processes and ultimately improve the customer experience.  This position will be a participant on the sales leadership team and be expected to champion change initiatives, provide input on go-to-market strategies, and help guide the overall direction of the sales organization. 

To succeed in this position, candidates should have exceptional communication, problem-solving, and sales coaching skills as well as being resourceful, analytical, adaptable, and organized with the ability to build rapport with customers.

Main Responsibilities

• Accountable for hiring, onboarding, training, and performance managing the assigned field sales resources

• Monitor sales activity/sales reporting, including key pipeline reports to coaching sales performance and direct sales resources

• Develop and communicate strategic plans for assigned regions and local territories in collaboration with National Account team

• Collaborate with internal cross-functional teams to remove barriers, improve processes, set customer expectations, and deliver an overall positive experience for our customers

• Establish and track sales activity goals and objectives for individual sales reps based on their annual sales goals and experience.  In conjunction with Finance, review and audit sales reporting for accuracy

• Build a culture of continuous improvement and winning as one Smart Care team

• Partner with 3rd parties, as necessary, to acquire tools, insights or capabilities to enhance the sales organization

Qualifications

• Bachelor’s in Business or related field

• 3 – 5 years’ experience in a sales role with 3 – 5 year in a sales leadership role

• Strong oral and written communication skills

• Strong leadership skills and an ability to develop followership

• Deep sales process knowledge and solid negotiation and networking skills required

• Highly analytical with ability to leverage data and insights to drive decision-making

• Results-oriented, setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success

• Adept at grasping, understanding, and articulating company vision

• Comfortable managing under pressure and ability to successfully multitask and prioritize

• Passion to win and motivate a diverse team 

• Ability to influence internal and external customers