Smart Care Equipment Solutions

Sales Operations Program Manager

Smart Care Equipment Solutions$80K — $95K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in project management or sales operations
  • Experience with formal sales methodologies
  • Strong organizational and project management skills
  • Excellent communication and interpersonal abilities
  • Proficient in CRM systems and Microsoft Office
  • Analytical mindset for measuring program effectiveness
  • Self-starter capable of thriving in a fast-paced environment

Responsibilities

  • Lead and coordinate sales training programs for the Sandler sales methodology
  • Develop and improve onboarding programs for new sales representatives
  • Collaborate with sales leadership for faster new hire ramp-up
  • Support training and adoption of sales tools and processes
  • Monitor and report training effectiveness and onboarding progress
  • Identify performance gaps and suggest scalable solutions
  • Standardize best practices for a consistent sales process
  • Manage timelines and communications for various sales enablement projects

Benefits

  • Opportunity to shape and impact sales operations
  • Collaborative environment across multiple teams
  • Focus on professional development and training
  • Chance to work with innovative sales methodologies
  • Involvement in strategic sales initiatives
  • Occasional travel to foster relationship-building opportunities
Full Job Description
We're looking for a highly organized, people-focused Sales Enablement Manager to lead and coordinate key sales development initiatives across our organization. In this role, you'll strengthen sales disciplines, enhance onboarding experiences, and drive consistent adoption of training, systems, tools, and processes across both service and project sales teams.

This position sits at the intersection of sales, training, operations, and project management-making it ideal for someone who thrives on building structure, improving performance, and helping teams succeed.

If you enjoy creating scalable programs, collaborating cross-functionally, and enabling sales teams to perform at a higher level, we'd love to hear from you.

What You'll Do
Sales Training & Enablement
  • Coordinate and execute sales training initiatives, including rollout and reinforcement of the Sandler sales methodology
  • Partner with sales leadership to drive consistency in sales disciplines, behaviors, and execution
  • Support ongoing adoption of CRM systems, sales tools, and standardized sales processes

Onboarding & Development
  • Design, implement, and continuously improve structured onboarding programs for new service and project sales representatives
  • Help accelerate new hire ramp-up through clear onboarding milestones, training plans, and progress tracking
  • Ensure a consistent onboarding experience across regions and teams

Program & Project Management
  • Manage multiple concurrent sales enablement initiatives, timelines, communications, and deliverables
  • Collaborate cross-functionally with Sales, Operations, Finance, HR, and Training teams to align programs with business goals
  • Standardize and document best practices to create repeatable and scalable sales processes

Performance & Process Improvement
  • Track and report on training effectiveness, onboarding progress, and sales process adoption
  • Identify performance gaps and recommend scalable solutions to improve productivity and results
  • Use data and feedback to continuously improve enablement programs and sales effectiveness

What You Bring
  • 2+ years of experience in sales enablement, sales operations, project management, or a related field
  • Experience supporting or implementing formal sales methodologies
  • Strong organizational and project management skills with the ability to manage multiple priorities
  • Excellent communication and interpersonal skills with the ability to influence across teams and levels
  • Experience developing training programs, onboarding processes, or operational playbooks
  • Proficiency with CRM platforms and sales tools (Salesforce or similar) and Microsoft Office
  • Analytical mindset with the ability to measure program effectiveness and identify improvement opportunities
  • Ability to balance strategic thinking with hands-on execution
  • Self-starter who thrives in a fast-paced, evolving environment
  • Passion for developing people and improving sales performance
  • Ability to travel occasionally (approximately 5%)


About Smart Care Equipment Solutions

Smart Care Equipment Solutions is a provider of commercial kitchen equipment repair and maintenance services. The company offers services such as equipment installation, repair, and maintenance, as well as parts and supplies. Smart Care Equipment Solutions serves customers in the foodservice industry, including restaurants, hotels, hospitals, and schools. The company was founded in 2000 and is headquartered in Cypress, California.
Learn more about Smart Care Equipment Solutions
Size
2,000 employees
Industry
Net Income
$10 million
Founded
2000
5 Year Trend
+10%
Revenue
$200 million

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