Benefits:

• Competitive salary
• Employee discounts
• Paid time off
• Training & development

Company: Dreamedia

Location: Austin, Texas

Job Type: Full-Time

About Us:

Dreamedia is a leading provider in the audio-visual integration industry, dedicated to delivering top-notch home automation and entertainment solutions. We pride ourselves on our ability to transform living spaces into smart, user-friendly environments. Our team is passionate and well-researched about home technology and provides customer-first focused service.

Check out our website and YouTube for more info:

www.dreamediaav.com

www.youtube.com/@Dreamediaav

Key Responsibilities:
• Operational Oversight: Manage daily operations across multiple locations or territories, ensuring seamless delivery of smart home products and services, including installation, maintenance, and customer support.
• Team Leadership: Supervise and mentor a team of store managers, sales staff, and technicians, fostering a high-performance culture focused on customer satisfaction and sales targets.
• Sales Strategy: Develop and implement regional sales plans to drive revenue growth, including setting quotas, identifying new market opportunities, and promoting smart home solutions like security systems, automation devices, and energy-saving technologies.
• Customer Experience: Ensure exceptional service standards are met by monitoring customer feedback, resolving escalated issues, and collaborating with teams to enhance the homeowner experience.
• Training & Development: Coordinate with Directors and technical teams to provide ongoing training on smart home product features, installation best practices, and sales techniques to keep staff up-to-date with the latest technology trends.
• Financial Management: Monitor regional budgets, analyze performance metrics (e.g., sales, installation efficiency, customer retention), and report on key performance indicators to senior leadership.
• Market Analysis: Conduct competitor research and stay informed about regional smart home trends to adjust strategies and maintain a competitive edge.
• Compliance & Safety: Ensure all operations comply with company policies, industry regulations, and safety standards related to smart home installations and customer data privacy.
• Partnership Building: Collaborate with local contractors, real estate firms, and other stakeholders to expand brand presence and generate leads in the residential market.
• Travel: Regularly visit sites within the region to assess performance, meet with teams, and engage with key customers (travel estimated at [10]% of the time).

Qualifications:

- Education: High School Diploma or equivalent; additional certifications in electronics, computer science, or related fields are a plus.

- Experience:

- Minimum of 3 years experience in multi-site managing and sales experience

- Must be fluent in CRM systems
- Proven track record of meeting sales goals and financial managment
- Market Analysis; Residential and Commercial Opportunities
- Team Leadership

- Technical Skills:

- Strong understanding of audio-visual equipment, networking, and home automation technologies.

- Ability to read and interpret technical diagrams and schematics.

- Soft Skills:

- Excellent problem-solving abilities.

- Good interpersonal and communication skills for client interactions.

- Detail-oriented with a commitment to quality work.
- Fluent in Office Suites, CRM systems, and communication apps.

Benefits:

- Competitive salary based on experience.

- Opportunities for professional development and training on new technologies.

- Vehicle allowance or company vehicle for job-related travel.

- Company-provided tools and equipment.

How to Apply:

If you are passionate about technology and have a knack for smart home systems, we want to hear from you! Please send your resume and a cover letter detailing your experience with smart home systems to [email protected].

Join Dreamedia and be at the forefront of creating innovative, tailored A/V solutions for our clients!

Compensation: $79,000.00 - $200,000.00 per year

Our company is dedicated to serving our customers and our community. Our team is chosen for their knowledge, experience, training, efficiency and courtesy. If you want to be part of our home-grown culture and winning team, please apply today!