Description Position at Dynacare
Job Posting: Regional Quality ManagerThe Regional Quality Manager is responsible for supporting quality within their region and integrating the best national practices and policies.
Status: Permanent Full Time
Vacancy Type: Existing
Shift: Evening Shift
Work Style: On-Site
Location: 115 Midair Court, Brampton, ON
Internal Posting Deadline: September 17, 2026
How YOU will make a difference: - Support strategic, business and operational planning including budget and resource planning
- Draft, review and update Quality Assurance related SOPs
- Guide the organization through regulatory, normative and Dynacare requirements to ensure processes meet their intent
- Organize and participate in external inspection processes from regulatory agencies, accreditation providers and clients
- Lead internal quality assurance audits training and engaging staff through the process
- Oversee and monitor performance on external quality assessment and alternate assessment programs
- Representing the voice of our patients and customers, pro-actively monitor and report quality performance metrics and escalate concerns prior to their potential impact
- Perform an annual quality review in collaboration with the organization
- Establish initiatives for continuous improvement in quality (ex. reliability, on-time delivery of products, etc.)and support activities to develop and implement changes
- Support management of occurrences impacting quality, recommend corrective action and conduct follow-ups to ensure effectiveness of resolution
- Mentor and engage staff in quality programs and educate about regulatory requirements
- Nurture a culture of safety first, quality for patients and customers, service, performance, innovation, adaptability, and consistency
- Validate regional H&S needs and work in partnership with the corporate H&S team to validate audit findings, develop local policy, and help support recommendations
- Other Region-specific tasks and duties, as required, and in consultation with the Director, Quality Assurance and the Regional Operations Director
- Provide professional support to all external and internal clients in answering inquiries and interpreting departmental and regulatory information
What YOU bring to the role: - Knowledge of internal quality assurance programs, audits and protocols
- Knowledge of Laboratory Accreditation requirements and processes
- Knowledge of laboratory operations, processes and continuous improvement methodologies
- MLT, BSc or other relevant post-secondary education
- Capability of understanding the scientific and technical functions of the Operational departments
- Project governance and project management with respect to the quality department
- Capability to apply great attention to detail, and ability to effectively manage time and competing priorities
- Capability to apply interpersonal skills and techniques to interact effectively with others at all levels within Dynacare
- Works in a fast-paced environment, with ability to manage multiple projects and respond to changing priorities and deadlines
- Strong organizational, communication and problem-solving skills
- Responds to employee and management needs often in stressful situations
Working Conditions: - Normal office/medical laboratory environment
- Some travel may be required
- Due to nature of the position some exposure to biological hazards is possible
Pay rate: $72,000 to $90,000 annually The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.
At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. 
