As a
Regional Project Management Lead, you will lead project delivery across the Americas for customer onboarding and solution implementation services for both SaaS and on-premises clients. Working closely with the Head of PMO and Professional Services leadership in Americas, you will oversee a portfolio of concurrent customer engagements, coach and support Project Managers, and ensure consistent execution against Statements of Work, delivery plans, budgets, and governance standards. You will also partner with Sales, Finance and Legal on Professional Services contracts, as well as Product & Engineering, and Customer Support to manage dependencies, risks, reporting, change control, and successful transition to ongoing operations.
What You'll Do:- Lead projects delivery across the Americas, ensuring consistent execution of customer onboarding and implementation projects.
- Coach and support Project Managers to strengthen delivery discipline, accountability, and continuous improvement.
- Own project execution governance from initiation through closure, delivering agreed outcomes on time and within budget.
- Govern SOW execution, monitor scope adherence, and drive formal change control when required.
- Coordinate planning, resource allocation, and cost estimation across cross-functional delivery teams.
- Maintain portfolio-level reporting on project status, budget, risks, issues, and delivery forecasts.
- Partner with PMO and Finance on time tracking, billing readiness, month-end invoicing, and financial hygiene.
- Manage stakeholder communications, executive reporting, and escalations to protect delivery outcomes.
- Ensure smooth handover of implemented solutions to Customer Support and business operations teams.
- Advance PMO best practices through lessons learned, standardized delivery artifacts, and stronger governance.
Measures of success:- Projects delivered in line with SOW commitments, including scope, milestones, budget, and acceptance criteria.
- Strong execution discipline through effective SOW reviews, scope control, and timely change management.
- Accurate portfolio reporting, forecasting, time tracking, and invoicing readiness.
- High customer satisfaction and successful onboarding against project objectives.
- A high-performing project management team developed through coaching and continuous improvement.
What We're Looking For:- 8+ years of project and/or program management experience in Capital Markets and/or enterprise software delivery, preferably leading a team.
- Strong leadership, communication, stakeholder management, and interpersonal skills.
- Strong understanding of project governance, SOW management, change control, risk management, and delivery reporting.
- Knowledge of SDLC and Agile delivery practices, including tools such as Jira and Confluence.
- Experience delivering trading and/or risk platform implementations in SaaS and on-premises environments.
- Experience with project planning, forecasting, and reporting tools such as Microsoft Project, SharePoint, or similar PMO tooling.
- PMP or equivalent project management certification preferred
- People management experience
Extra Credit: - Graduated with an advanced degree (Masters) in a technical or business discipline
- Worked as a consultant and/or other professional/client services teams on software implementation projects or some experience in product management.
Where You'll Work:This is a hybrid or remote role, open to all who reside within USA / Canada - with preference to candidates located in a commutable distance to our beautiful New York headquarters. The successful candidate will need to work in Eastern time zone working hours.
An important note on salary:The annual pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range will vary and may fall outside of what is listed. Base pay offered may vary depending on job-related knowledge, skills, and experience.
Also note that unsolicited contact from third-party recruiters or agencies will not be considered at this time. We respectfully request no outreach from agencies.
