Job Requisition ID: 57166
Opening Date: 07/14/2026
Closing Date: 07/27/2026
Agency: Department of Human Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: Health and Human Services
Bilingual Option: Salary: Anticipated Salary: $9,500 - $11,227 per month ($114,000 - $134,724 per year)
Job Type: Salaried
Category: Full Time
County: Williamson
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Supervisory Exclusion from RC063 Collective Bargaining Coverage
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a
DETAILED Resume/Curriculum Vitae (CV) to the
MY DOCUMENTS section of your application if you decide to provide one.
When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Position Overview The Division of Family & Community Services is seeking to hire an energetic and detail-oriented individual to serve as the Regional Program Accuracy Coordinator for a regional office. This individual will monitor program accuracy for offices in the region and assist in developing and implementing plans for improvement. The position requires excellent communication skills and the ability to deal with higher level and lower-level positions within the agency. The individual must be able to analyze reports, develop spreadsheets and compile this information for presentation. The individual must be able to maintain the integrity of confidential information.
Essential Functions - Serves as Regional Program Accuracy Coordinator.
- Monitors and directs the analysis of and planning for SPCs systems that are designed to improve and maintain program issuances.
- Serves as full-line supervisor.
- Serves as Regional liaison to Bureau of SNAP Integrity (BSNAPI), including Ace Review Corrective Action Plan (ARCAP) and SNAP-Management Evaluation (ME) reviews.
- Monitors reports (daily/monthly, etc.) for regions to assist offices in monitoring program workflow to ensure accuracy of benefits.
- Attends and participates in meetings and staffing.
- In the absence of the SPC Administrator, works with SPC managers to ensure continuity of workflow.
- Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
Minimum Qualifications - Requires knowledge, skill and mental development equivalent to completion of four (4) years college with course work in a social or human services field.
- Requires three (3) years progressively responsible administrative public assistance experience in a health or human services organization.
Preferred Qualifications - Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
- Three (3) years of professional experience interpreting and implementing policies, procedures, and goals of public assistance services such as cash, food, and medical assistance programs.
- Three (3) years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES).
- Two (2) years of professional casework experience in a social service agency.
Conditions of Employment - Requires ability to travel in the performance of duties, with overnight stays as appropriate.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch
Headquarter Location: 2309 W Main St, Marion, Illinois, 62959
Family & Community Services
Statewide Operations
Regional Program Accuracy
Work County: Williamson
Agency Contact: Posting Group: Leadership & Management; Social Services
About the AgencyThe Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.
As a State of Illinois employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick days annually (Sick days carry over from year to year)
- 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
- Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html
APPLICATION INSTRUCTIONSUse the "Apply" button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
