Regional Operations Manager

SouthernCarlson, Inc.

$80K — $110K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of operations management experience in relevant industries.
  • Strong leadership and team development skills across multiple locations.
  • Proven track record of driving financial and operational performance.
  • Excellent communication and relationship-building capabilities.
  • Strong analytical, problem-solving, and decision-making abilities.

Responsibilities

  • Lead and support Branch Managers for operational excellence.
  • Partner with Sales to align operations with revenue strategies.
  • Drive financial performance and manage expenses.
  • Establish KPIs and accountability standards across branches.
  • Coach and mentor leaders to build engaged teams.
  • Analyze metrics to identify trends and improvement opportunities.
  • Implement standardized processes and best practices in all branches.

Benefits

  • Competitive compensation including base salary and bonus.
  • Collaborative family culture based on trust and respect.
  • Career growth opportunities with promotion from within.
  • Comprehensive health, dental, and vision benefits.
  • 401(k) with company match and paid time off.
Full Job Description
Regional Operations Manager - Full Time

Location: Dallas, TX, Houston, TX and San Antonio, TX
Schedule: Monday - Friday | Full-Time
Compensation: Competitive Base Salary + Bonus

Position Overview

We're hiring a Regional Operations Manager to lead and support branch operations across our Southwest region, including Virginia, Maryland, Delaware. This role is ideal for a strategic, results-driven leader who thrives on developing people, improving operational performance, and driving financial results across multiple locations.

As a Regional Operations Manager, you'll oversee branch leadership, operational execution, and financial performance while ensuring consistency, safety, and exceptional customer service across the region.

What You'll Be Doing
  • Lead and support Branch Managers to drive operational excellence and consistent performance across all locations.
  • Partner with Sales leadership to align operational execution with revenue growth strategies and customer needs.
  • Drive regional financial performance, including revenue growth, profitability, and expense management.
  • Establish clear expectations, KPIs, and accountability standards across branch teams.
  • Coach, mentor, and develop leaders to build high-performing, engaged teams.
  • Analyze operational and financial metrics to identify trends, risks, and opportunities for improvement.
  • Implement and standardize processes, policies, and best practices across all branches.
  • Resolve complex operational and customer issues while maintaining strong relationships.
  • Ensure compliance with safety standards, DOT, Hazmat, and company policies.
  • Conduct regular branch visits to maintain visibility, engagement, and operational alignment.
  • Prepare and present performance reports and action plans to senior leadership.
  • Support company initiatives, system implementations, and continuous improvement efforts.

You May Be a Good Fit If You Have:
• Strong leadership and team development experience across multiple locations
• Proven ability to drive financial performance and operational results
• Excellent communication and relationship-building skills
• Strong analytical, problem-solving, and decision-making abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience in distribution, construction supply, or industrial industries preferred
• Bachelor's degree and/or 5+ years of operations management experience
• Valid driver's license and ability to travel regularly within the region

Why You'll Love It Here

Competitive Compensation - Base salary + bonus
Collaborative Family Culture - Team-first environment built on trust and respect
📈 Career Growth Opportunities - We promote from within and support long-term success
🏥 Comprehensive Benefits:

Health, Dental, Vision

401(k) with Company Match

Paid Time Off and Holidays

Ready to take the next step in your leadership career with SouthernCarlson? Apply today!

All offers are contingent on a successful background check and drug screening.

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